1 reply to this topic

[Warac]

For those using Comcast as their ISP and being unable to connect, view this: http://dns.comcast.n...ssec-validation

This is not a Comcast issue, but something that needs to be corrected by WarPortal.

Edited by Warac, 06 March 2013 - 04:50 AM.

[Axylus]

Yes, it does seem that the root cause of the problem lies with the DNS records of playragnarok.com.

I've just sent the following message to the WarpPortal Customer Service department:

Hi,

As you might already know, many players are currently unable to access the Ragnarök Online web site or update their client. This seems to be due to a problem with the DNS records of the playragnarok.com domain — specifically, its RRSIG records have expired.

You should ask your network administrator to run the following tools on the domain and examine the results:

• http://dnsviz.net/
• http://www.dnsstuff.com/tools/ (use the DNSreport tool)

Comcast have posted an article on their Comcast DNS web site regarding the problem:

http://dns.comcast.n...ssec-validation

The problem is also being discussed in the following threads on the WarpPortal forum:

• http://forums.warppo...t-patch-server/
• http://forums.warppo...through-server/
• http://forums.warppo...o-patch-client/
• http://forums.warppo...gnarok-website/
• http://forums.warppo...nection-issues/