7 replies to this topic

[Sapher]

Hello,

I'm having an issue, when I try to enter a dungeon, or when I try to go out of it, nothing happens.
The load screen does not show up, monsters and players dissapear and I cannot do anything.
I cannot even quit the game through main menu -> quit game.
I have to run the windows tasks manager an kill the ro2 process.

After that if I relaunch the game, I will be able to go in/out the dungeon, but the bug will reappear at the next one...

Any idea where that could come from ?

Thanks

Sapher

Edited by Sapher, 17 May 2013 - 03:40 PM.

[xoji]

This is happening to me as well. It started after the patch on the 15th. That was also the day that my game started having the horrible FPS drops. I made an exception in my anti-virus to fix that issue but then this issue arrived. I'm not sure if this is somehow impacting going through a portal.

I did uninstall and reinstall the game (via Steam) and it SEEMED to have worked. My form of testing was to go into Prontera's portal and back out the south portal for about a half hour. A few hours later when I went to run some dungeons with friends the problem reappeared.

Every time it happens I have to force quit the game, load it back up. It makes running stuff slow and I hold the group back as they wait for me to get back on.

[Atlessa]

This is happening to me as well. It started after the patch on the 15th.

[6545121024093905283]

This is also happening to me. Any area transition that occurs will disconnect me unless it happens right after I log in. So I have to exit the game and log in if I actually want to play the colosseum -- or constantly close the game with task manager every time I enter/exit a dungeon. It's extremely annoying. This as well as not having anyone respond to my week old ticket about not receiving any items won during a few Phantom Pyramid sessions after spending $10 is making me very disgruntled. I'll stick it out another week and be patient.


I would like to state I have the Steam client. Can anyone with reasonable certainty tell me if this happens to people who use the non-steam client as well? I have run the client directly from the folder and it seems to have no effect.

Here is my dxdiag.txt: http://pastebin.com/1B23s2E8


Here is piece of a log of when I changed maps and disconnected:

2013-05-21-19:55:23 =====> ReceiveMapLoad Map(4) Pos(99.000000,126.000000,74.000000)
2013-05-21-19:55:24 =====> ChangeMap(413102) start
2013-05-21-19:55:24 =====> CreateTerrain Pos(99.000000,126.000000)
2013-05-21-19:55:25 =====> ChangeMap(413102), memory mbyte( 300 ) )end
2013-05-21-19:55:25 =====> Object Load 0/2
2013-05-21-19:55:25 =====> Object Load 1/2
2013-05-21-19:55:25 =====> Object Load End
2013-05-21-19:55:26 =====> Me::UpdateData
2013-05-21-20:02:03 =====> SelectServer::ReConnectZoneServer - 0
2013-05-21-20:02:03 =====> SelectServer::ReConnectZoneServer - 1
2013-05-21-20:02:03 =====> SelectServer::ReConnectZoneServer - 2
2013-05-21-20:02:03 =====> SelectServer::ReConnectZoneServer - 3
2013-05-21-20:02:03 =====> SelectServer::ReConnectZoneServer - 4

Edited by 6545121024093905283, 21 May 2013 - 03:06 PM.

[Atlessa]

Can anyone with reasonable certainty tell me if this happens to people who use the non-steam client as well?

I use the non-steam client.

[Gemsky]

Same issue.
I am also using non-steam client.
Using win8 with Bitdefender.
Playing from Australia.

[Atlessa]

I noticed something...

Today, I started the client, but didn't log in immediately (because RL).
When I sat down and tried to log in a good 25 minutes later, I got a "cannot connect to server".

I will try this a few more times.

[Light91]

how to fix this?