2 replies to this topic

[jherx]

I was trying to finish a Ninja job change, I got warped to Prontera then Suddenly the Game Crashed and I got this as an error.. Got unexpected error message


Module Name: C:\Program Files\Gravity\Ragnarok Online\Ragexe.exe
Time Stamp: 0x5163d970 - Tue Apr 09 17:03:44 2013


Exception Type: 0xc0000005


eax: 0x00000000 ebx: 0x7c802401
ecx: 0x0012fa08 edx: 0x0012fa10
esi: 0x11e9fb01 edi: 0x00000000
ebp: 0x059776c8 esp: 0x0012f9f4

stack 0012f9f4 - 0012fdf4
0012F9F4 : ED D4 6C 00 10 FA 12 00 08 FA 12 00 8D 00 00 00
0012FA04 : C8 6E 99 00 59 00 00 00 A8 95 73 00 00 FB E9 11
0012FA14 : AC 60 50 37 00 00 00 00 C8 76 97 05 01 00 00 00
0012FA24 : 00 00 00 00 00 FB E9 11 5A FB E9 11 5A FB E9 11
0012FA34 : 78 FA 12 00 48 CB 7F 00 00 00 00 00 85 C4 73 00
0012FA44 : 00 6E 99 00 46 24 80 7C 50 93 8A 00 4F 4E B4 76
0012FA54 : C8 76 97 05 AA D5 01 00 8D 00 00 00 62 00 00 00
0012FA64 : AE 6E 70 00 D8 60 50 37 00 00 00 00 C8 76 97 05
0012FA74 : 50 93 8A 00 AC FA 12 00 5E 88 7F 00 FF FF FF FF
0012FA84 : DA 69 6E 00 00 00 00 00 78 93 8A 00 48 93 8A 00
0012FA94 : 00 8F 56 00 28 60 50 37 50 BB 55 78 01 00 00 00
0012FAA4 : FF FF FF FF 01 00 00 00 28 FF 12 00 D6 75 7E 00
0012FAB4 : FF FF FF FF B5 31 7C 00 C8 76 97 05 CC F4 84 00
0012FAC4 : 7C 60 50 37 10 3F 9A 00 46 23 15 00 C0 FF 12 00
0012FAD4 : 00 00 00 00 01 00 00 00 00 00 40 00 01 00 00 00
0012FAE4 : 40 42 0F 00 00 00 36 01 28 63 44 01 01 00 00 01

Launch Info
0158 0158 00A4 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice

**************************

I tried doing a repair installation and rebooting the computer then after that tried to reload the game. I successfully logged in but when it got loaded back to Prontera it Crashed again and gave me the same issue..

Please help

Edited by jherx, 19 May 2013 - 12:19 AM.

[Axylus]

Please test whether the crash occurs while walking around Prontera using a different character. Ensure that you walk through all of the highly-populated areas, and ideally through the same area where your other character is stuck. If the crash doesn't recur, then submit a ticket at the WarpPortal Support Center.

[DrAzzy]

To deal with the No client info file error on startup - this is unrelated to the crash in prontera.

There is no "solution" to the clientinfo issue (we would need a new patch client), but there is a simple workaround. That error is caused because the patcher doesn't correctly release it's lock on data.grf in time on some systems, so the game is unable to access it. The solution is to use the patcher to patch, but not to start the game.

Open your RO folder, rightclick ragexe.exe, and choose create shortcut.
Name the shortcut something informative, like Ragnarok - Bypass Patch
Rightclick the shortcut, and select Properties
On the Shortcut tab of properties, go to the Target field. You'll see something like:

"C:\Program Files\Gravity\Ragnarok Online\ragexe.exe"

At the end of the line, after the closing quote, add (space)-1rag1 like this:

"C:\Program Files\Gravity\Ragnarok Online\ragexe.exe" -1rag1

Now, when you want to patch the RO client (you should do this first), use the normal Ragnarok shortcut (run as admin as usual), but exit out of it when done, instead of clicking start.

Then start the client by using the shortcut you just created.

For classic server, same process, only everywhere I say ragexe.exe, you want clragexe.exe.