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#1 Razzez

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Posted 28 June 2013 - 07:49 PM

With the numerous Time Gap Errors, that are occurring, while trying to play, I feel it's time to post this thread. I know everyone doesn't read the forums so it would be a big help if people would pass this link on to their friends & guilds. Gravity & Oda do not realize how many people are being effected by this because no matter how many times we say something about it there are always those people that say they never get these errors. So everyone assumes the problem isn't with Gravity & the problem is on our end. If that was even close to being the case we would have had this problem all of last year too. Somehow though the Time Gap Errors, just started out of the blue, & have gotten worse & worse over time. Obviously all of us experiencing these Time Gap Errors didn't all make changes with our systems and/or ISP's. The only common denominator is Gravity itself.

Why else would vary from maintenance to maintenance? It was after Maintenance that this error first appeared to begin with.

Everyone that is having these errors please respond.

Those that are not DON'T!

Edited by Razzez, 28 June 2013 - 07:52 PM.

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#2 IsisThump

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Posted 28 June 2013 - 07:58 PM

http://forums.warppo...ave-had-enough/
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#3 hernanidude

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Posted 29 June 2013 - 01:19 AM

Yes, I am also one that suffers from the same issue for some time now.

I opened a ticket in the past when they were responded within a couple of hours (so as you can see, I suffer from this issue for a LONG time now, because now we don't have answers to our open tickets in time that is), and I still have the issue nowdays.

It mostly happens when I have my char idle in the game, if I am playing, it's all good, but as soon as I leave the char idle for vending for example, time gap disconnects happens in a rough 1h to 2h, so I can't leave my vending crews online during the night, because they all go down sooner or later :(

This happens with 1 char logged, as well as 2 or 3 logged. If I am playing one of the logged chars, that char doesn't go down, but the others will.

I also don't think that the problem is at our end, because I didn't had this issue in the past, it only appeared after a maintenance, so something must have happened from gravity's end, because from my end, I still have the same computer without any upgrade of whatsoever. still the same ISP, I still live in the same house in the same country, so no changes for me.

Edited by hernanidude, 29 June 2013 - 01:20 AM.

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#4 sb120495

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Posted 29 June 2013 - 01:25 AM

Where have these been occurring?I did the low TI without any Time Gap errors.
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#5 hernanidude

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Posted 29 June 2013 - 01:31 AM

These time gap errors only happens when I have my chars online but idle, like vending, talking, etc..., If I am playing, like changing maps, killing stuff, doing quests, this issue doesn't affect me at all.

Edited by hernanidude, 29 June 2013 - 01:31 AM.

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#6 Sapphic

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Posted 29 June 2013 - 02:25 AM

Yes, I am also one that suffers from the same issue for some time now.

I opened a ticket in the past when they were responded within a couple of hours (so as you can see, I suffer from this issue for a LONG time now, because now we don't have answers to our open tickets in time that is), and I still have the issue nowdays.

It mostly happens when I have my char idle in the game, if I am playing, it's all good, but as soon as I leave the char idle for vending for example, time gap disconnects happens in a rough 1h to 2h, so I can't leave my vending crews online during the night, because they all go down sooner or later :(

This happens with 1 char logged, as well as 2 or 3 logged. If I am playing one of the logged chars, that char doesn't go down, but the others will.

I also don't think that the problem is at our end, because I didn't had this issue in the past, it only appeared after a maintenance, so something must have happened from gravity's end, because from my end, I still have the same computer without any upgrade of whatsoever. still the same ISP, I still live in the same house in the same country, so no changes for me.

Try turning off mouse freedom in setup... that's all I can think of.
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#7 Razzez

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Posted 29 June 2013 - 05:54 AM

These time gap errors only happens when I have my chars online but idle, like vending, talking, etc..., If I am playing, like changing maps, killing stuff, doing quests, this issue doesn't affect me at all.


It's happens to me every time I go afk too. After this last maintenance now it's been happening while I've been playing also. I got them about 5 times, within about 2 hours of playing, before I quit. This happened where there was no lag at all, in one different Rachael Maps, & the Ice Dungeon. The previous time I tried playing it happened 4 times before I gave up.

Where have these been occurring?I did the low TI without any Time Gap errors.


The latency issue & disconnects are not related to the Time Gap Errors.

Edited by Razzez, 29 June 2013 - 05:58 AM.

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#8 Razzez

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Posted 30 June 2013 - 01:31 AM

Try turning off mouse freedom in setup... that's all I can think of.


This didn't change anything however I did try testing different changes in the setup, & was finally able to stay connected vending, overnight with out receiving a Time Gap Error. I will continue to see if this change keeps things working today & update everyone.

What I did was uncheck the hommun ai. I only changed one thing at a time so I would know for sure which did or didn't work. So we'll see if I can play & go afk today still with it set this way. If so I suggest that others with this issue try the same & please let me know if this works or not.

Edited by Razzez, 30 June 2013 - 07:23 PM.

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#9 Razzez

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Posted 01 July 2013 - 07:47 PM

Update:

 

Yesterday, installed LowerPing & still received Time Gap Error overnight, even though I never did loose my connection through LowerPing. So it is NOT my ISP.


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#10 hernanidude

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Posted 01 July 2013 - 10:03 PM

Hi Razzez, sorry for the late reply, too much work these past days.

 

I also tried the mouse freedom and the homun ai uncheck in setup and it didn't work for me but, there's something else I tried that did work.

 

I don't know if I can be in trouble for saying what it is here but... it was RCX. I installed RCX and the ROExt (that thing that makes your mouse go out of the RO window) and I was able to keep my vending open for at least 12h without any time gap errors.

 

Hope this works for you as well.


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#11 Razzez

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Posted 02 July 2013 - 12:05 AM

Thanks for the reply & info. LowerPing may have solved the problem after all. I'm not for sure yet. After I installed it I did restart RO however I didn't reboot my computer. This morning I did. Since then I have been able to stay connected all day so far without receiving any Time Gap Errors. I've also been using 3 clients. I have been afk for a few hours at a time but I'll have to give it a little while longer before I know for sure. I'm hoping it will stay connected, till maintenance though, & still work afterwards ;)

 

I've always had mine set like you are talking about, by disabling "Full Screen", & selecting my monitor setting size. I hate the way the Full Screen setting works because of what it does when you Alt + Tab. That's so annoying.


Edited by Razzez, 02 July 2013 - 12:06 AM.

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#12 hernanidude

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Posted 02 July 2013 - 09:44 AM

By LowerPing, you're talking about this link: http://www.lowerping...ta-App-Download

 

I heard about this program but didn't give it a shot at least until now but, as I said earlier, with this RCX combo with ROExt, i'm getting at least a 12h run without the time gap errors.

 

Is is hard to setup and use?

 

PS: YES, I also always hated the Full Screen mode and Alt + Tab to the other open programs issue...


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#13 rhapshiee

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Posted 02 July 2013 - 09:49 PM

I got this lag all day in low TI


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#14 Razzez

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Posted 03 July 2013 - 02:05 AM

By LowerPing, you're talking about this link: http://www.lowerping...ta-App-Download

 

I heard about this program but didn't give it a shot at least until now but, as I said earlier, with this RCX combo with ROExt, i'm getting at least a 12h run without the time gap errors.

 

Is is hard to setup and use?

 

PS: YES, I also always hated the Full Screen mode and Alt + Tab to the other open programs issue...

 

Yes that's the program. I too heard about it for some time but never had tried it. I've been talking with Azzy for some time now, & the other night he explained to me what it did, so I downloaded it, & tried it.

 

No it's easy to install & simple to understand. Just reboot you computer after you install it even though it doesn't say it needs to be. Then choose a location closest to you. If you are in the states that is :xd

Under that you will see 3 server names, & it when you look at each, it will show their ping rates. Just select the best one & hit connect before you do anything else on your computer. Then just send it to the tray & your set.

 

Startup RO & do anything else you want to do. So far I still haven't received another Time Gap since rebooting. Now if you do still receive a Time Gap Error check LowerPing to see if it shows you are still connected. If you aren't then you have a problem with your ISP or something else with your network connection to your router.

 

Hope this helps you :Xd

 

 

I got this lag all day in low TI

 


FYI this has nothing to do with the lag in the low TI. If you read the maintenance thread, & community chat, everyone has been for weeks.


Edited by Razzez, 03 July 2013 - 02:07 AM.

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#15 hernanidude

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Posted 03 July 2013 - 10:02 AM

Yes that's the program. I too heard about it for some time but never had tried it. I've been talking with Azzy for some time now, & the other night he explained to me what it did, so I downloaded it, & tried it.

 

No it's easy to install & simple to understand. Just reboot you computer after you install it even though it doesn't say it needs to be. Then choose a location closest to you. If you are in the states that is :xd

Under that you will see 3 server names, & it when you look at each, it will show their ping rates. Just select the best one & hit connect before you do anything else on your computer. Then just send it to the tray & your set.

 

Startup RO & do anything else you want to do. So far I still haven't received another Time Gap since rebooting. Now if you do still receive a Time Gap Error check LowerPing to see if it shows you are still connected. If you aren't then you have a problem with your ISP or something else with your network connection to your router.

 

Hope this helps you :Xd

 

 

 

 

 

 

Well, I'm from Portugal, so maybe I should choose EU Europe but, If I remember correctly what I read about this program in the past, I should choose the server not close to me, but closer to iRO server, which I think is the US West Coast servers on the LowerPing program.

 

So according to your words, I should choose the one that gives me the lower ping right? I'm going to give it a try tonight or tomorrow... :)


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#16 Razzez

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Posted 03 July 2013 - 04:54 PM

Well, I'm from Portugal, so maybe I should choose EU Europe but, If I remember correctly what I read about this program in the past, I should choose the server not close to me, but closer to iRO server, which I think is the US West Coast servers on the LowerPing program.

 

So according to your words, I should choose the one that gives me the lower ping right? I'm going to give it a try tonight or tomorrow... :)

 

Well I guess your server choices show up differently then based on where you live. Either way if you are in Portugal none of them are going to be "close" to RO & whenever I've done anything I've always used whatever is the closest to me. You can look at each location & server though & see which gives you the best ping rate. That's all that really matters.

 

I was able to stay connected up till maintenance, with 3 clients, & play, with no more Time Gaps. I've also been able to remain connected since maintenance, with 3 clients, & no Time Gaps. Before maintenance I did receive a couple of d/c's though but only on the one client I was playing. My vendor didn't d/c.

 

*Edit* Yes Gravity is in California & gl.


Edited by Razzez, 03 July 2013 - 04:56 PM.

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#17 Razzez

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Posted 05 July 2013 - 11:41 PM

I've still been able, to stay connected overnight vending, however I have still received a few Time Gaps, while I have been active. The other strange thing about this now though, is that instead of this happening on all clients running, it only happens on to some. So say I am running 2, one, will still stay connected. If I am running 3, one or two, will stay connected.

 

The other thing that is happening is I am receiving D/C's. The same applies as above though. This does not happen to all clients running only one of two, etc...


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#18 hernanidude

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Posted 07 July 2013 - 01:17 PM

Yes, I also still have the time gaps when over 12h straight, even using the lowerping beta software.

 

What I have to do is going to char select screen from time to time (to refresh the time gaps timer ... xD) and then opening my store again to continue for another 12h run :)

 

What is odd is that I don't get this error when I am actively playing, as it seems that it happens to you, it's only affecting me with the afk vending or even afking ingame, but when I get affected by it, it will d/ced all my clients running, not only one or two like it does with you.


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#19 Razzez

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Posted 07 July 2013 - 02:30 PM

Now, since LowerPing's beta has ended, I have installed WTFast instead, & am using their trial. I haven't had any problems so far with it.

 

You might want to try it & see if that helps.


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#20 hernanidude

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Posted 07 July 2013 - 09:38 PM

One thing is to use a free program, like lowerping beta was, to try to fix an error that the game has, another thing is to use a payed program to do that, I spend too many euros/dolars in this game as it is to just add another thing to pay on a montly basis...

 

They should just fix the error and that's it...


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#21 Razzez

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Posted 09 July 2013 - 10:39 PM

I just said WTFast can be used instead & does the same thing. I had to start using it when LowerPing beta ended. It doesn't fix an error with the game. It fixes, & keeps your ISP connected, to Gravity, by bypassing your ISP's normal routers, & using the ones though WTFast's Server. Just like LowerPing did.


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#22 DrAzzy

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Posted 10 July 2013 - 07:03 AM

One thing is to use a free program, like lowerping beta was, to try to fix an error that the game has, another thing is to use a payed program to do that, I spend too many euros/dolars in this game as it is to just add another thing to pay on a montly basis...

 

They should just fix the error and that's it...

The time gap errors are not caused by RO, they're caused by network glitches on your ISP's network and/or other routers between your ISP's network and gravity's ISP.

 

To put this in concrete terms, this is analogous to you complaining to the supermarket about the potholes in the road you drive down to get there... You need to take a different route to get there, or deal with the potholes.

Of course, online, you don't get to choose what route you take to get somewhere, like you can in our store analogy, so you need to use something like lowerping take that different route. 


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#23 Razzez

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Posted 10 July 2013 - 10:36 PM

The time gap errors are not caused by RO, they're caused by network glitches on your ISP's network and/or other routers between your ISP's network and gravity's ISP.

 

To put this in concrete terms, this is analogous to you complaining to the supermarket about the potholes in the road you drive down to get there... You need to take a different route to get there, or deal with the potholes.

Of course, online, you don't get to choose what route you take to get somewhere, like you can in our store analogy, so you need to use something like lowerping take that different route. 

 

Thanks Azzy. I've been trying to say this, but some people still want to blame RO, or they just don't understand and/or are unwilling to try to follow a simple suggestion, to solve their issue.


Edited by Razzez, 10 July 2013 - 10:38 PM.

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#24 hernanidude

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Posted 12 July 2013 - 04:05 PM

Thanks Azzy. I've been trying to say this, but some people still want to blame RO, or they just don't understand and/or are unwilling to try to follow a simple suggestion, to solve their issue.

Razzez, are you refering to me with this reply, because I really don't fit into that category...

 

Azzy, just a quick question, why does the problem must be in my isp's network and not gravity's isp? Using your example, the potholes in the road, could be right at my front door, but could also easily be at the supermarket front entrance, or even in between. I didn't changed my isp's and maybe gravity didn't change their's either, but somewhere in the middle, something must have changed, because after a maintenance, I started to get this errors out of nowhere and i'm not the only one.

 

I'm from Portugal, so there's alot of routers I have to pass by to get to gravity's isp and server's, but there's also people from other countries with the same problem that I have, and they have different isp's on their end. What's frustrating is that I could easily get help from the people in the forum, like yourself, razzez, and others, but don't get the same from the support team. I ticket them a long time ago when this first happened to me, I did the tests they asked me to do on the first reply, I also even talked with my isp and made some of their tests, and then gravity just closed the ticket. :(

 

Oh well, I see I gotta give up on this...


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#25 Razzez

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Posted 12 July 2013 - 06:46 PM

No hernanidude, not you, although Azzy was, even though you did mention that RO needed to fix the problem. I was simply stating that through my own experience with this, over quite a few months now, I was finally able, to find a "work a round", to the issue using LowerPing, thanks to the help of Azzy.

 

I completely & totally agree with what you just said. I've been playing now for almost two years, & never had this problem, till after they did a maintenance, which created this problem in the first place. I've had the same ISP for 7 years now & nothing has changed on my side. If this really was a routing issue, then why it just occur, out of the blue one day, after maintenance was done?

 

I went through the same thing for months with tickets & being told to contact my ISP, etc... Not once did anyone at tech support give me any helpful advice, to solve this issue, nor did they ever mention trying to use LowerPing or WTFast, otherwise I would have a long time ago.

 

I posted tracerts & done windumps, in the tech support subforum, but everything has been a waste of time. Still nothing is, or most likely, will ever be done to actually fix, whatever they did to change things in the first place. The only way this might actually get fixed, is if it's done by accident, like the problem was originally created.


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