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Account got hacked


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#1 JeweledHope

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Posted 15 August 2013 - 08:12 AM

I believe my account got hacked,

 

Ok last night 08/14/2013 I signed on and a couple of my characters where gone, most of my items were gone and their was a new character named Passionate Guardian on there and most of the items I had in storage and my equipment from my other characters that I had are gone. One piece that I lost that I am really upset about is my Heroic Backpack. I loved that thing and it is so hard to get now. :sob:

 

I tried to sign on this afternoon 08/15/2013 around 1pm and found that I can't access my account. Keeps saying Failed to Connect to server and then when I finally got connected and put in my password it says Incorrect User ID or Password. Please try again.

 

I am so mad, I'm tred to change my password but I couldn't since I didn't know the one that someone changed it too. I hope there is a way that the GM Team can recover everything for me. I will not sign onto my account until I get an e-mail from them that it is ok. I just hope you can help.


Edited by JeweledHope, 15 August 2013 - 08:13 AM.

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#2 ShiveringShadows

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Posted 15 August 2013 - 09:40 AM

Submit a support ticket.


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#3 Campitor

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Posted 15 August 2013 - 10:04 AM

Please submit a ticket to the support team at https://support.warpportal.com


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