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Sprite Error


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#1 Chasedown

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Posted 06 September 2013 - 05:59 PM

Hello, I wanted to report that I'm getting a Sprite Error. Anytime anyone uses the Isis Mercenary, it boots me out. This has never happened before until the current patch. Wanted to let you know.


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#2 Axylus

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Posted 07 September 2013 - 03:44 AM

Try the following:
  • Close any and all open clients.
  • Download this file.
  • Navigate to your client folder in File Explorer/Windows Explorer.
  • Replace the file patch.inf with the version you downloaded in step 2.
  • Open the Renewal client.

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#3 WarlockFier

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Posted 27 September 2013 - 07:56 PM

Hi, I did what Axylus mentioned and I still get this error a lot when I am in Eden. :(

 

error.jpg

 

Is there any other way to fix this?


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#4 Axylus

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Posted 27 September 2013 - 09:02 PM

Hi, I did what Axylus mentioned and I still get this error a lot when I am in Eden. :(
 
[…]
 
Is there any other way to fix this?


Try repairing your client installation from the Programs and Features section of Control Panel.

You should create a backup of your client folder before you do this in case your personal files, such as screenshots, transcripts, and AI system configurations, are deleted from the folder as a result of performing the repair. (I would appreciate it if you could tell me whether or not the files are deleted so I know for the future. :)) After performing the repair and subsequently updating the client, you can restore most of your client's settings by restoring your backup of the savedata subfolder.


Edited by Axylus, 28 September 2013 - 02:17 AM.

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#5 WarlockFier

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Posted 27 September 2013 - 09:46 PM

I will try that and let you know if it works. It seems like it always occurs only when I am in Eden. >_< Thank you Axylus!


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