Not receiving Emails for pw reset or confirmations for tickets sent - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Not receiving Emails for pw reset or confirmations for tickets sent


  • Please log in to reply
6 replies to this topic

#1 Ebil

Ebil

    I am New.

  • Members
  • 5 posts
  • LocationNew Jersey
  • Playing:Ragnarok Online
  • Server:Chaos Renewal

Posted 30 September 2013 - 09:51 AM

I haven't played RO in about 2 years and just recently decided to head back to it. I attempted a password reset for my accounts seeing as I do not remember the passwords, but I have not received any emails (none in spam folder either). I sent in 2 tickets regarding the issue but have also not gotten any confirmation emails stating that the tickets were received. I am using gmail. 


  • 0

#2 Ebil

Ebil

    I am New.

  • Members
  • 5 posts
  • LocationNew Jersey
  • Playing:Ragnarok Online
  • Server:Chaos Renewal

Posted 30 September 2013 - 09:54 AM

Oh and I have previously received a password reset email back in April but for RO2. So I must be able to receive emails from you, just none regarding RO1 as of yet. 


  • 0

#3 DrAzzy

DrAzzy

    Really Azzy? Already?

  • VMod Retired
  • 15606 posts
  • LocationNew England
  • Playing:Ragnarok Online
  • Server:Chaos-Clandestine Society

Posted 30 September 2013 - 09:55 AM

Password resets should make it through gmail's spam filters - they work for me at least, and I'm on gmail, though I think sometimes they wind up in the spam folder...

 

This is the second post today about problems with emails sent out by gravity... I wonder if something's broken on their end?


Edited by DrAzzy, 30 September 2013 - 09:56 AM.

  • 0

#4 Ebil

Ebil

    I am New.

  • Members
  • 5 posts
  • LocationNew Jersey
  • Playing:Ragnarok Online
  • Server:Chaos Renewal

Posted 30 September 2013 - 10:03 AM

That's what I was thinking because I am able to regularly receive other emails immediately. I am just wondering how long is it going to take before they notice any issues and fix any possible problems. :/ 


  • 0

#5 Campitor

Campitor

    Darned Forever

  • RO1 Production
  • 11063 posts
  • Playing:Ragnarok Online

Posted 30 September 2013 - 11:51 AM

Testing.

 


  • 0

#6 Campitor

Campitor

    Darned Forever

  • RO1 Production
  • 11063 posts
  • Playing:Ragnarok Online

Posted 30 September 2013 - 11:55 AM

I was able to receive emails on both my work and personal emails. Can someone test their gmails and see what happens?


  • 0

#7 Axylus

Axylus

    Too Legit To Quit

  • Members
  • 2383 posts
  • LocationEngland, United Kingdom

Posted 30 September 2013 - 05:31 PM

I was able to receive emails on both my work and personal emails. Can someone test their gmails and see what happens?

 
It's working for me too.
  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users