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WP account suspended? No reason given

Started by Obity22 , Dec 30 2013 12:31 AM

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#1 Obity22

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Posted 30 December 2013 - 12:31 AM

My VIP for Ragnarok Online 1 ran out a few days ago and when I tried to log-in to my WarpPortal account to renew, I was greeted with an account suspension notice. :p_cry: I haven't received an email eluding to the reason and I'm 99% sure I haven't done anything wrong. 

 

I have changed my WarpPortal Password twice now over the past week. Is there anything I can do to help un-suspend my WarpPortal account? I really want to buy another 30 days of VIP so I can continue leveling my characters to 150!

 

Also, before anyone says anything, I submitted a ticket 5 days ago. However, I haven't received any sort of response yet. :p_sick: If anyone could shed some light on the subject, that'd be awesome! :thx: 


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#2 VModBlueberry

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Posted 30 December 2013 - 02:25 AM

Please PM one of the CMs with the ticket number, they should be able to help if you still didn't go any answer.


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#3 Obity22

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Posted 31 December 2013 - 04:32 PM

I PMed several CMs about the issue. However, I've not received word from support or anything else about the subject. I really would like to get in some VIP leveling time before the 2x event ends!


Edited by Obity22, 31 December 2013 - 04:33 PM.

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