It is actually fairly easy to get off the ground and running your first quests but some things BADLY in need to major yet simple improvements if you want to hold onto new players.
1) add something to imform them of the vender up the stairs that seels the quests scrolls.....infact just relocate it next to the templar commander guy where you first load in.
2) a little information on how to use the reinforcement,reducer, and enchanter would be great.
3) for the love of god create a world chat! I have been playing for 9 days now i have not found a singel player to talk to and ask for advice make a party anything, NOT A SINGLE PERSON!