I was trying to load up some Warportal points when suddenly I couldn't access my Warportal account. It's really weird since I'm able to log in on my RO 1 account and all. So idk why my warportal is suspended
Account Suspension?
Started by
Kearsarges
, Mar 16 2014 02:53 PM
3 replies to this topic
#3
Kearsarges
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I made it Off Topic
Posted 17 March 2014 - 01:36 PM
A Ticket should hopefully be able to resolve that issue.
Usually if a WP account is suspended, the game accounts are suspended too though.
Yeah that's what's weird. I am able to log in on my account even though my WP account is suspended. I already have a ticket! Thanks in advance
#4
MonkeY129
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I am New.
Posted 18 March 2014 - 05:35 AM
Having the same issue.. and this is what they replied me..
Greetings. Thank you for contacting WarpPortal Support.
We are very sorry to hear of any inconvenience you have experienced with your account. We have checked the database and found that your account and/or IP may be associated with a known account-spammer (creating multiple game accounts for ill-mannered purposes). If you know anything about this issue, please respond to this ticket and we will continue to assist you.
Thank you for your patience, understanding and cooperation; we look forward to your response.
Sincerely,
Martin (Aliot)
Customer Service Representative
WarpPortal Support Team
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