13 replies to this topic

[DraKeR]

i tried to run the webclient on both Mozilla Firefox and google chrome web browsers and still it shows that window

saying " No such id exists "

 

if someone has found a solution for this problem please feel free to post it below. Thanks

[ShazamO]

If you clear your Cookies and Cache, that should resolve the issue. (Ctrl+Shift+Delete)

 

If that is not the case, please let us know.

[DraKeR]

didnt work, deleted all the cookies and cache on both web browsers, still not working.

 

Using windows 7 64 bits as operative system by the way.

[moonlancer2]

same issue here, i just created an account today, and hoping that maybe i would be able to play "quicker" through the web browser insted of waiting for the patches, and of course nope its broken. (no such ID exists)

[ShazamO]

Could you guys submit a ticket? At this point, we will need more information to fully resolve this issue.

 

https://support.warp...in/Default.aspx

[moonlancer]

if you need more information what kind of information do u need?... im running windows 7 using google chrome browser and my firewall is completely disabled, what other info do u need? have u tryed it yourself recently? and yes i cleared my cache and cookies. even tryed different browsers same result

 

it may be a problem with newly created accounts, can one of the admins try making a new account and trying it?

 

my dxdiag if needed:

 

http://pastebin.com/HSyHhFNz

[AviKohl3D]

Having the same issue. Clearing cache/cookies and reinstalling Kalydo didn't help. I see this has been going on with other users for about a month.

 

Thanks Warp Portal for ruining one of my favorite MMOs from back in the day.

 

RIP Requiem Memento Mori

[Alteris]

We've seen an increase in this kind of issue with players using Kalydo. Our team of programmers are currently working on resolving this issue.

 

We apologize for the delay.

[ZharkBeat]

when will the issue's done??
please, i want to play this game!

 

*No such ID exist.

[ShazamO]

when will the issue's done??
please, i want to play this game!

 

*No such ID exist.

 

Zhark, if you haven't already.. please clear your cookies and cache with Ctrl+Shift+Delete.

 

If that hasn't resolved it, please submit a ticket so that our development team can gather your specs so it can be resolved.

[Daedalus95]

Not working for me either. I've tried Chrome. I.E, FireFox, and tried on another computer. Still getting this error. Looks like people have been getting this error since 2012!

I have tried clearing my cache / cookies, and also repeatedly refreshing the page.

[ShazamO]

Not working for me either. I've tried Chrome. I.E, FireFox, and tried on another computer. Still getting this error. Looks like people have been getting this error since 2012!

I have tried clearing my cache / cookies, and also repeatedly refreshing the page.

 

Hmm.. Try logging back out and logging back into Facebook. If that doesn't work, please submit a ticket! 

[Kiyoka]

If you clear your Cookies and Cache, that should resolve the issue. (Ctrl+Shift+Delete)

 

If that is not the case, please let us know.

 

and still blabla..

[Cleffy]

OK tested the issue. I am pretty sure this is an issue on the developers end. You can probably get around it by constantly refreshing your browser. Something tells me its an issue where its failing to connect to the login server as I was able to get it sporadically.

You can also make your account workable on the client. In order to create accounts in Requiem, the Facebook app creates some ridiculous user account no one will remember and then does some type of lookup in order to log it in. My Facebook account is 10000296477####(Blanked out the last 4). You might be able to check what your account is by logging into WarpPortal with Facebook and checking under the Account Information Tab. You may also need to change the password as it might be some generated security key. When you change your password it does not change your ability to login through Facebook from what I have seen.

Edited by Cleffy, 10 July 2014 - 10:05 AM.