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Can't login "Please check your ID"


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#1 riseandflow

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Posted 17 April 2014 - 05:18 AM

I've been getting this problem today ,and when i close and open again the client ,the same problem occurs again , and i've checked the foruns for this problem and for what i've seen i might be banned ...

Is it another problem or im really banned? :o idk the reason tho..

Please help :(


Edited by riseandflow, 17 April 2014 - 05:38 AM.

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#2 ShazamO

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Posted 17 April 2014 - 07:38 AM

When you receive the message, "Please Check your ID".

 

It is stating either that your ID/password is incorrect. Please make sure that you are inputting the correct information.


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#3 riseandflow

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Posted 17 April 2014 - 12:46 PM

When you receive the message, "Please Check your ID".

 

It is stating either that your ID/password is incorrect. Please make sure that you are inputting the correct information.

I've checked several times and when i asked my friend to let me enter into this account ,it did let me , and i cannot log into mine , and ive checked several times and closed and opened the client again..what to do?


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#4 ShazamO

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Posted 17 April 2014 - 01:58 PM

Well, that just confirms that the issue is on your account.

 

At this point, a ticket would probably be your best bet. Please submit one as soon as possible and our support team should be able to assist you.

 

 


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#5 riseandflow

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Posted 17 April 2014 - 02:16 PM

Well, that just confirms that the issue is on your account.

 

At this point, a ticket would probably be your best bet. Please submit one as soon as possible and our support team should be able to assist you.

Done ,hope the support is able to help me ,thanks and keep the good work shaz ^^


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#6 ShazamO

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Posted 17 April 2014 - 03:20 PM

Done ,hope the support is able to help me ,thanks and keep the good work shaz ^^

 

Great to hear! I'm sure our support team will be able to assist you.


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