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OMG LEGIT!?


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#1 1933131224021347960

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Posted 18 April 2014 - 03:27 PM

First of all, I HAVE ALREADY SENT IN A TICKET T^T

 

So what happened was, my account got suspended indefinitely, for no reason.

 

On the Easter maintenance day, I bought some KP and got the Easter Lucky Box. Clicked on one and got a few more boxes. And from what I've read in the forums a lot of people had the same issue. Then the server went down for the emergency maintenance. Since I didn't know what was happening, I tried logging in a few more times thinking there was something wrong with my internet. Next thing I know, my account is suspended until the year 2067 (LEGIT!? Logging in again when I'm almost 80 yrs old? Can you guys be more absurd?)

 

SO I SENT IN A TICKET, LIKE WHAT EVERYONE ALWAYS SAY TO DO.

 

And here's what they said :

 

10277224_10153992824850456_8049001267843

 

I DO NOT UNDERSTAND. FOR WHAT REASON?

 

I've never botted, buy zeny with real dough, or do anything sketch. Played with friends, enjoyed the game, and decided to buy some Lucky Boxes. So can somebody please explain to me WHY THE HELL am I banned?

 

And yes I understand very well that if I want to continue playing this game I can create a new account. DUH. Everybody knows that. But why should I when I've spent so many months of my life playing this game, made so many new friends, joined a nice guild, and worked very VERY hard for the stuff I now own. AND ALSO SPENT REAL MONEY ON SOME BOXES I NEVER GOT TO OPEN. Oh, forgot that I also got VIP. And the list goes on...

 

Please at least have the decency to provide a valid reason for this absurd action you have taken.

 

P.S. If you can't release my account, at least give me a refund. OR SOMETHING.

 

Thanks,

Disappointed Ragnarok Player


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#2 RaveMaster

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Posted 18 April 2014 - 03:33 PM

Try send another ticket or contact Oda or Campitor.  :Emo_12: 


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#3 1933131224021347960

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Posted 18 April 2014 - 03:34 PM

Sorry for the rant btw. I don't know what else to do..


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#4 Tofu

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Posted 18 April 2014 - 03:35 PM

I wonder if this is referring to you:
 

We will be opening soon. there will be a client patch to fix a couple headgear issues. About the crates. We cleaned up all users who had crates that they shouldn't have had. Fortunately only a couple users tried to actively hide their activities. Those two users will be suspended until we clean up their shenanigans.


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#5 1933131224021347960

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Posted 18 April 2014 - 03:36 PM

Try send another ticket or contact Oda or Campitor.  :Emo_12: 

 

I've actually sent two tickets already. Haven't got a reply for the latest one (sent it this morning)


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#6 1933131224021347960

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Posted 18 April 2014 - 03:39 PM

I wonder if this is referring to you:
 

 

I wouldn't have the balls to create a post in the community chat if I did something wrong (how the hell do you hide the boxes anyway??)  I only got the chance to click on the box once before the server went down


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#7 Facekiller

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Posted 18 April 2014 - 03:43 PM

send Oda or Campitor a PM here with your issue and your ticket number.... do not send more tickets as it will delay its resolution... then wait patiently for them to respond... it sucks if you really did nothing wrong and got banned but they have a whole load of tickets to go thru and it may simply be a while before somebody can read your ticket... it sucks but youll prolly have to wait til monday as its a holiday weekend here in the states...


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#8 1933131224021347960

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Posted 18 April 2014 - 03:49 PM

send Oda or Campitor a PM here with your issue and your ticket number.... do not send more tickets as it will delay its resolution... then wait patiently for them to respond... it sucks if you really did nothing wrong and got banned but they have a whole load of tickets to go thru and it may simply be a while before somebody can read your ticket... it sucks but youll prolly have to wait til monday as its a holiday weekend here in the states...

 

Thanks for the suggestion, I'll try that and hopefully I'll get a reply. The part that really got to me was "the supervisor has decided..." which makes it seem like I did something horrendous.

 

I'm in the states too so I'm anxious cuz of the long weekend. Means I probably won't get any replies till next week.

 

Supposed to do ET with my guild this weekend :(


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#9 NarumiMiura

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Posted 18 April 2014 - 03:50 PM

That is totally unfair that they would not even state why the "supervisor" decided not to release your ID, let alone ban an innocent player. (While all the millions of bots in east payon and geffen dungeon roam freely >>)

 

 

:p_ang: JUSTICE FOR BROCCOLINI'S ACCOUNT!!



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#10 iDaehyun

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Posted 18 April 2014 - 03:55 PM

well there were CASES before where people QQ on forums and claimed to be innocent till CMs come and burst their bubble of lies. So i'm waiting to see what's the reason behind this.


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#11 NarumiMiura

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Posted 18 April 2014 - 03:55 PM

I wouldn't have the balls to create a post in the community chat if I did something wrong (how the hell do you hide the boxes anyway??)  I only got the chance to click on the box once before the server went down

 

EXACTLY and how does someone hide the boxes?? >>


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#12 1933131224021347960

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Posted 18 April 2014 - 04:03 PM

well there were CASES before where people QQ on forums and claimed to be innocent till CMs come and burst their bubble of lies. So i'm waiting to see what's the reason behind this.

 

Yeah, I'm also waiting to see what the reason behind this is ^^


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#13 Facekiller

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Posted 18 April 2014 - 04:13 PM

EXACTLY and how does someone hide the boxes?? >>

 

they try everything from putting the Boxes in storage and move them to other characters... if the boxes yield items they may try to sell the items fast before the item is recalled... they may drop items on the ground for another character to pick up and hide... these have all been done before and the GMs can trace every single step that item took... the first record the GMs have of my character is it picking up an item in the old training grounds 5 years ago... that being said sometimes the GM team makes a mistake or a bad call... its times like those that a CM has to give them a poke with the stick...
 


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#14 leiand

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Posted 18 April 2014 - 04:34 PM

LOL if its about the boxes...

They jamming you for their mistake.


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#15 ilovemilk

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Posted 18 April 2014 - 04:53 PM

I don't get why you should be banned when it was their fault for not checking thoroughly. It is absolutely normal for human beings to be greedy. You were just trying to take advantage of someone carelessness. A week banned is understandable, but perma banned is a bit too much.

 

Unless..... you were banned for something else?


Edited by ilovemilk, 18 April 2014 - 04:54 PM.

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#16 1933131224021347960

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Posted 18 April 2014 - 05:02 PM

I don't get why you should be banned when it was their fault for not checking thoroughly. It is absolutely normal for human beings to be greedy. You were just trying to take advantage of someone carelessness. A week banned is understandable, but perma banned is a bit too much.

 

Unless..... you were banned for something else?

 

Yea, I honestly don't know what I'm banned for.. I can't think of anything I did that is perma-bannable 


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#17 Campitor

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Posted 18 April 2014 - 05:05 PM

Please check you PM box Oda has responded to your message with good news.


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#18 FellGhost

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Posted 18 April 2014 - 05:08 PM

I guess people are lacking integrity nowadays. You shouldn't take advantage of someones mistake, even if it is their fault. It's like the kid who received 20k in his bank account by mistake, spent it all, lied about it, and then got in even more trouble.

 

@OP

 

NVM a little late.

 

 


Edited by FellGhost, 18 April 2014 - 05:09 PM.

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#19 1933131224021347960

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Posted 18 April 2014 - 05:13 PM

Please check you PM box Oda has responded to your message with good news.

 

Thank you so much for your time Campitor and Oda.

 

I'm released of any accusations. YAY!

 

Thanks everyone for helping me out and putting up with the long rant  :thx:


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#20 AlmrOfAtlas

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Posted 18 April 2014 - 05:19 PM

Anyone else wondering exactly how glassy-eyed the GMs must get when dealing with these kinds of things en-masse?

 

So many false bans, and so promptly reversed. Seems to happen every other week.


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#21 papaneko

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Posted 18 April 2014 - 11:43 PM

they try everything from putting the Boxes in storage and move them to other characters... if the boxes yield items they may try to sell the items fast before the item is recalled... they may drop items on the ground for another character to pick up and hide... these have all been done before and the GMs can trace every single step that item took... the first record the GMs have of my character is it picking up an item in the old training grounds 5 years ago... that being said sometimes the GM team makes a mistake or a bad call... its times like those that a CM has to give them a poke with the stick...

If yiu ignore the fact that they arent supposed to have those boxes, tbose are all perfectly legit action users can do with their stuff. And the reaskn they have the 'illegal' items in the first place was error of Gravity's part. Taking all that intk account, it seems unreasonably harsh to ban people for it when they can just wipe the item.

Edited by papaneko, 18 April 2014 - 11:48 PM.

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#22 Tofu

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Posted 18 April 2014 - 11:52 PM

A while back, an NPC selling OCAs for 10k each accidentally made it onto the server. People bought thousands of them, and tried to hide them using the mail system by mailing the OCAs to dozens of alt accounts.

This situation (for those two users) is kind of the same thing. Trying to exploit a mistake by the GMs is still exploiting, which is against the Terms of Service.
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#23 AlmrOfAtlas

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Posted 18 April 2014 - 11:56 PM

Something just occurred to me.

 

They ban "toxic" players due to illegal activity, right?

 

So why did the CSR state very candidly that he's free to create another account?

 

"You broke the rules and we don't want you playing anymore. Unless of course, you make another account and play on that one instead."

 

:p_conf:


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#24 Hireme

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Posted 19 April 2014 - 02:33 AM

reintegration into the society after you have gotten your punishment ^^


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#25 GoogLe1T

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Posted 19 April 2014 - 05:22 AM

In repy to tikcet, why GM make decision without explain anything and seem like no investigation.

 

Player use their time and money to play this game, how can they ask to create new account so easily. And when they decided not to release the account by ticket, they can help when player post in here, so thanks to Oda and Campitor for that.

 

This might happen to other player too, but not all player write in this forum. What is the point GM made ticket service if not help players. Well, they give reply but not help.

 

If possible there is compensation for player who got false banned, at least they get vip time back while got banned.

 


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