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#1 cevaceva62

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Posted 22 April 2014 - 03:21 PM

So, I try to log in today to reply in the forum posts and I find out that my WP account is suspended, AGAIN.

 

This would be the third or forth time, I get my WP account suspended after being inactive for a longer period of time.

 

  • Is it company policy to suspend WP accounts for inactive players?
  • Do you get suspended if you do not buy WP each month?

 

What is going on? I'm sick of writing tickets to support to unblock the account each time I find out I'm suspended.

 

This on top of the rad nerf or wtv you want to call it, might be the last straw for me!

 

 

Any answers would be appreciated!


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#2 Dyshana

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Posted 22 April 2014 - 10:45 PM

You should ask what is going on to Gravity. I never buy WP, and I have been inactive for like 1 year or more, but my account has never been suspended. So it's strange. Maybe a mistake? Or used some 3rd-part-software?


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#3 Howako

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Posted 23 April 2014 - 03:01 AM

Rad nerf hasnt happened.. its a discussion atm and if you remember the many pages of Elem discussion didnt turn into anything actually happening for the class either so maybe we're safe lol.

 

As for WP suspension that is strange. I quit for over a year and mine was still there when I came back so dont think inactivity has anything to do with that.

 

Good Luck!


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#4 ShazamO

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Posted 23 April 2014 - 07:44 AM

So, I try to log in today to reply in the forum posts and I find out that my WP account is suspended, AGAIN.

 

This would be the third or forth time, I get my WP account suspended after being inactive for a longer period of time.

 

  • Is it company policy to suspend WP accounts for inactive players?
  • Do you get suspended if you do not buy WP each month?

 

What is going on? I'm sick of writing tickets to support to unblock the account each time I find out I'm suspended.

 

This on top of the rad nerf or wtv you want to call it, might be the last straw for me!

 

 

Any answers would be appreciated!

 

The company does not suspend inactive accounts.. that wouldn't make sense for many reasons.

 

WarpPortal does not suspend accounts who don't purchase points, once again.. that wouldn't make sense for many reasons.

 

It is possible that your account was tied to several other accounts or you created too many accounts at once.. either way I informed the support team of this. 

 

I ticket will be required so our support team to have a record of this


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#5 MasterXtrem

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Posted 23 April 2014 - 11:24 AM

*laughing out loud* people still play this .


Edited by MasterXtrem, 23 April 2014 - 11:26 AM.

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#6 VModBlueberry

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Posted 23 April 2014 - 11:29 AM

Problem solved.

 

Topic closed~


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