28 replies to this topic

[kenastic]

Since everything you said about my case is unacceptable if you can't provide any evident (However, I think that you can MAKE UP A FAKE EVIDENT for my case in the way to make you right ). I can't believe that International Ragnarok Online has such an unprofessional manner to treat their players.

 

First, you made an excuse for take away items WHICH I HAVE PAID BY MY KAFRA POINTS which i can provide for you EVERY TRANSACTIONS receipt number i paid by paypal ( I CAN SAY EVERY ITEM I HAVE IN THIS GAME IS LEGAL and FROM WHAT I PAID MY REAL MONEY TO YOU TO HAVE IT ). Secondly, when you have my reaction, you turn to say my accounts have associated with other accounts which used third party (WTF ???) I MENTION THAT I ONLY HAVE 2 accounts for this game: 1 is main and 1 is alt ( for storage) . SO, WHAT IS OTHER ACCOUNT (that you mean used third party ) associated with my account ? If you gonna to block every account which associated with any other account that used third party, CAN YOU PROVIDE ME A GUIDELINE to know whether other players are using it or not to avoid it ? Thirdly, why don't you reply my ticket instead of ignoring it ? Is that the policy of IRO customer Representative when they can't answer their customer question and forcing their customer accept ridiculous answer ?

 

Remember, although this game is own by you but I PAID for your Service, and I DEMAND a PROPERLY Service ? Not this Crap one !!

 

Two words for your game online service : UNPROFESSIONAL - UNACCEPTABLE

 

Edited by kenastic, 22 July 2014 - 06:18 AM.

[Alicia]

Shouldn't this be a support ticket?

 

Forums & Drama aren't good bed buddies.

[needmorezleep]

Some people on customer support a bit tard and don't read half the stuff you write probably best to pm Campitor and he'll get your problem sorted out properlly

[Damara]

CMs are not GMs. You're just going to get this locked.

[stoenr]

wow lol

[Facekiller]

somebody here has no idea what a 3rd party program is... got busted botting and RMTing and now wants to make demands....

[Xellie]

Getting real tired of your -_- Nicolai....

[AmonRA]

ODA is here, Locked! well is better, that Kittens everywhere...

[Rotine]

Well OP does have a point regarding 3rd party. 

 

1st Party: Main Account

2nd Party: Alt(storage) account.

3rd Party: ????

 

But to be honest, I think I have 8 parties, but I only play 5 at a time. My 3rd,4th,5th.. parties have never been banned though. Hopefully never. 

[Oda]

Hello there. Campitor, Warnhal and I are able to ask the GM team about tickets and responses that have been given. Please PM me or one of the afforementioned gentlemen with the ticket number. 

[Draciolus]

Accounts are not parties. Parties are programs that are NOT part of Ragnarok Onlines file systems as they were intended.

[Facekiller]

Well OP does have a point regarding 3rd party. 

 

1st Party: Main Account

2nd Party: Alt(storage) account.

3rd Party: ????

 

But to be honest, I think I have 8 parties, but I only play 5 at a time. My 3rd,4th,5th.. parties have never been banned though. Hopefully never. 

 

those are accounts... when they are talking about 3rd parties they mean programs developed by an outside source... things like botting.... he either was using bots and got caught or was doing business with bots and got caught when they busted the ring...
 

[Campitor]

Since everything you said about my case is unacceptable if you can't provide any evident (However, I think that you can MAKE UP A FAKE EVIDENT for my case in the way to make you right ). I can't believe that International Ragnarok Online has such an unprofessional manner to treat their players.

 

First, you made an excuse for take away items WHICH I HAVE PAID BY MY KAFRA POINTS which i can provide for you EVERY TRANSACTIONS receipt number i paid by paypal ( I CAN SAY EVERY ITEM I HAVE IN THIS GAME IS LEGAL and FROM WHAT I PAID MY REAL MONEY TO YOU TO HAVE IT ). Secondly, when you have my reaction, you turn to say my accounts have associated with other accounts which used third party (WTF ???) I MENTION THAT I ONLY HAVE 2 accounts for this game: 1 is main and 1 is alt ( for storage) . SO, WHAT IS OTHER ACCOUNT (that you mean used third party ) associated with my account ? If you gonna to block every account which associated with any other account that used third party, CAN YOU PROVIDE ME A GUIDELINE to know whether other players are using it or not to avoid it ? Thirdly, why don't you reply my ticket instead of ignoring it ? Is that the policy of IRO customer Representative when they can't answer their customer question and forcing their customer accept ridiculous answer ?

 

Remember, although this game is own by you but I PAID for your Service, and I DEMAND a PROPERLY Service ? Not this Crap one !!

 

Two words for your game online service : UNPROFESSIONAL - UNACCEPTABLE

I looked up your ticket. When you submitted the ticket you forgot to put the L at the end of your account name. So Nicolai thought you were writing in about a 2009 banned account that was botting back then; not the other account that was locked down for to prevent it from being stripped by an ill mannered user we saw attempt to log into it. I will tell Nicolai to talk to you about the right account.

[Frike]

^ LOL

[Viri]

That's actually hilarious. This is why I could never do customer service, I'd just end up cursing idiots out that can't spell words or convey thoughts properly

[RaveMaster]

wut?

[Havenn]

Oh my god, that is the funniest thing ever

[Inubashiri]

NICOLAIIIIIIIIIIIIII!!!!!!!!!!!!11111

 

Edited by Inubashiri, 22 July 2014 - 09:55 AM.

[Skyelover]

LOL

[Isiah]

Thanks for the laugh

[Necrohealiac]

that's pretty funny.  perfect storm having another account with a name so similar

[hmc317]

Psh, dude should be super happy that the customer service in this case locked down his account, to prevent it from being stripped by an ill mannered user. Which brings up the question, how did someone find out OP account name? Dude better be more careful who he talks to. Plus he owes an apology to nicolai =p

[RaveMaster]

Funny like WOE~

[meditation]

Epic fail

[Victoryblood]

afforementioned gentlemen

 

xD