5 replies to this topic

[Yurekaa93]

why im buy item mall pts and i buy job skill reset and i no get the item but im lost my item mall point???

this error or fraud????????????

[marwanownz]

why im buy item mall pts and i buy job skill reset and i no get the item but im lost my item mall point???

this error or fraud????????????

 

It has been happening to people recently, just submit a ticket explain what happened & it should be sorted out.
 

[ShazamO]

Please submit a ticket as soon as possible. Our Support team should be able to assist you.

 

You can reference this thread to respond and check responses from the Support team.

[NoobMeister]

Sadly I have a buddy that has been waiting to get his IM Points for the past 3 weeks now, and still hasn't received them. So... No offense, but they should worry more about the players that paid for IM points and hasn't received them in 3 weeks even though a ticket has been submitted. This person spent over 100 bucks to get IM points yet hasn't been reimbursed the money, or given the IM.

[pandasoup23]

if its been idle for 3 weeks you should just pm a admin (warnhal or shaz)

i typically pm them after a couple days, and it gets fixed that day

Edited by pandasoup23, 20 August 2014 - 12:13 PM.

[ShazamO]

I can not imagine a ticket not being answered or resolved within a 3 week period. There could be more going on. 

 

Either way, have your friend PM me the ticket # and I'll direct it to our Support team.

 

Topic closed.