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[Resolved] Vending Bound Items


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#1 sidehero

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Posted 08 September 2014 - 07:48 AM

Hello there,

 

i have an isseu lol for some reason (wich i think its bugged) when i vend ingame and have something in my buylist (in this case the mammy doll) it says  :  Character locked on equip        BUt when i actually bought it in in my vend its already character locked when i didnt even wear it!  ++++++++++++ im only lvl 10 on my vendor..

 

explain please?

 

Check pic.

 

Attached File  rose.jpg   296.79KB   0 downloads

 

 

please let me know this item i really needed and please fix it if im not wrong so i can wear it on my cleric lmfoa :)


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#2 Genesis

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Posted 08 September 2014 - 09:12 AM

Thanks for the report, this is indeed a bug and will be corrected for next patch.

 

You will have to submit a ticket to have your item moved to the correct character.  I'd recommend including a link to this thread in your ticket so that the customer service team is aware that your request is due to a bug and not user error.


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#3 Feuer

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Posted 08 September 2014 - 09:25 AM

Can you remove the image link, there's nothing but inappropriate ads there


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#4 sangre09

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Posted 08 September 2014 - 09:32 AM

i have the same problem. i already sent a ticket, but Mr. Danny from Player Experience Specialist, WarpPortal Support Team doesnt wanna believe me. please look it up. they closed my ticket for not believing about this incident. its in my vendor char also. the ticket number is 1E6-1B96E73A-031A.  thanks in advance. :)


here's the ticket that reopened the said topic, 
238-1BA0B5B1-03E6.

 


Edited by sangre09, 08 September 2014 - 09:46 AM.

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#5 sidehero

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Posted 08 September 2014 - 10:15 AM

oh when i watch the picture i can actually see the picture.. strange..

 

ill remove it.

 

 

Anyway,... ill update my ticket with the current information you gave me.

 

Thanks allot for the fast answer.. ill allso mention sangre09 his ticketnumber


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#6 Genesis

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Posted 08 September 2014 - 10:54 AM

We have notified the customer service team of the issue (it was only confirmed today, so they were likely not aware of it when you first submitted the ticket), so if you reopen/create a new ticket, they should accommodate your request.


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#7 sangre09

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Posted 08 September 2014 - 11:27 AM

thanks for the speedy response Gen. More power to you and your team :)


Edited by sangre09, 08 September 2014 - 11:32 AM.

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