6 replies to this topic

[SorrowRex]

first...im sory GM for spaming this Topic    but i really wanna know how to fix PAYMENT ERROR . This time just post the Step to fix  because Sending ticket kinda waste my time == . and this can help other ppl to solve the same problem like mine...sory for my ENglish

[josebalsamo]

I have the same problem, i cant buy nothing, please help us !!!

[Popcorn]

Josebalsamo, can you please send me a screenshot of the error by PM?

(please wipe out all infos regarding your account, such as Account IDs, etc., just only the plain error)

 

 

[StormHaven]

What exactly is the error you're having?

[DarkTuffy]

I just got back playing Dragonsaga again and yes I am having this same problem. Before the payment choose screen comes out a "Payment Error" will pop out. I never charge any points to my account before. I did follow the clearing all cookies but still show the error. Ahm is there a solution available? 

[Popcorn]

Hello,

 

the "payment error" is also a security system to prevent abusing. Please don't get me wrong, I don't want to imply that you tried to abuse anything, I just wanted to make clear, that this is also a mechanism for your protection. Sometimes this system is a bit too sensitive. 

 

You can try to wait some days - often this problem is gone by itself - or you can submit a ticket to our support team to clarify why the system shows you this message.

 

 

Edited by VModPopcorn, 29 January 2015 - 10:05 PM.

[DarkTuffy]

Oh ok. Thanks. I did send a ticket already. :)hopefully it fix/work.