I read some issues in the forum and there are many reports of Aeria users cannot log in. (Acc does not exists) when trying to log in. Which I'm having the same problem..
At first I thought that because I was the only one since i re-download the game directly to WP.. I was thinking to re-download again the game via Aeria Ignites when I read many reports that Aeria users can't log in too since their acc was not existing anymore..
But up to now there's no reply from you guys so i decided to right in this section since there's usually someone answering questions from players like us who is now frustrated and cannot log in our accounts..
I think you need to reply to us as soon as possible.. Even you guys don't have any solution yet.. You need to let us know that someone is reading our complaints and finding the cause and looking for a solution..
Hoping for your fastest response ^ ^