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#1 Kentrick

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Posted 26 September 2014 - 12:39 AM

is there a problem with steam right now?because i can't buy IM Points even though i have Money in my steam wallet.i already submitted a ticket though hope i will have replies here With Players who has the same problem with me.


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#2 angeltje

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Posted 26 September 2014 - 01:44 AM

Well i going to buy later today. If i het issues i will tell of not i will check what you are doing different.
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#3 angeltje

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Posted 26 September 2014 - 08:52 AM

is there a problem with steam right now?because i can't buy IM Points even though i have Money in my steam wallet.i already submitted a ticket though hope i will have replies here With Players who has the same problem with me.

 

i had no issues :p_swt:

i did: -> upload wallet --> login rose as steam user --> then click buy im --> then choice how much --> done.

 

so now my question: did you login with steam :questionmark:

 


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#4 ShazamO

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Posted 26 September 2014 - 09:30 AM

Please let us know if you are still experiencing this issue~ hopefully not at this very moment since we are still underway with a Server Restart.


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#5 angeltje

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Posted 26 September 2014 - 09:37 AM

yes let me know please, so i can assist you :ok:

i am steam user so i can help


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#6 Kentrick

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Posted 26 September 2014 - 12:33 PM

yup i had log.in in rose right now in steam still i can't buy points it's always stuck when i choose how much IM Points im gonna buy after checking it out it doesn't give me to another link where the confirmation is to approved my purchase.


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#7 angeltje

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Posted 26 September 2014 - 12:37 PM

yup i had log.in in rose right now in steam still i can't buy points it's always stuck when i choose how much IM Points im gonna buy after checking it out it doesn't give me to another link where the confirmation is to approved my purchase.

 

maybe then close client and try once again, cuz i had no issue with it. so it might be account related, also ask steam itself for advise/support cuz the issue might be on there side for your account related issue


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#8 Kentrick

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Posted 26 September 2014 - 12:44 PM

im always stuck right here x44qva.png


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#9 angeltje

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Posted 26 September 2014 - 01:41 PM

if i buy i get that choice how much points screen inside steam and then i confirm and go back to rose, have you opened steam beside logged in rose with steam acc?


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#10 ShazamO

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Posted 26 September 2014 - 03:04 PM

It should redirect you...

 

I'm experiencing no issues. Can you please submit a ticket?


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#11 angeltje

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Posted 26 September 2014 - 03:07 PM

It should redirect you...

 

I'm experiencing no issues. Can you please submit a ticket?

 

he already made one :P, see his first post :p_sleep:
 


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#12 ShazamO

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Posted 26 September 2014 - 04:31 PM

he already made one :P, see his first post :p_sleep:
 

 

My extreme apologizes~ Please send me a PM of the ticket # if you haven't gotten a response within 48 hours.


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#13 pdfisher

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Posted 26 September 2014 - 05:23 PM

Perhaps it's your browser. Have you tried another one?


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#14 722141018130755847

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Posted 23 October 2014 - 06:00 PM

Invalid SSL Certificate

The SSL certificate for https://kepler.warpp...=mackyyakisushiis invalid and the page will not be loaded.


after pressing the Buy points..

it opens a page and this happen
 

Invalid SSL Certificate

The SSL certificate for https://kepler.warpp...=mackyyakisushiis invalid and the page will not be loaded.

help please


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#15 pdfisher

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Posted 25 October 2014 - 04:29 AM

Leo answered this in another thread. Please only make one topic about a problem. The SSL certificate is being updated. If you continue to have problems, send in a ticket to the support team.


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