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My characters haven't transfered to NA


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#1 Arthuria99

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Posted 14 October 2014 - 04:36 AM

I have participated on server merge and used token sent to my email from SEA, I have followed everything until it says successful and I only have to wait until the server merge was done. But when I logged in today I found out that none of my characters been transfered to NA server. What happened?


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#2 Renzzzzzz

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Posted 14 October 2014 - 05:27 AM

same as mine


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#3 Arthuria99

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Posted 15 October 2014 - 07:06 AM

I can't even send them any tickets. Admin from RO2's facebook page told me that my account might be one of those who had account merging issues and I'll receive an email notification from WP, but I didn't receive any email 


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#4 wakarano

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Posted 16 October 2014 - 09:06 AM

I have the same problem


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#5 DestroXIII

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Posted 18 October 2014 - 11:46 AM

Even i have this same problem, i dunno when its gonna get sorted out.


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#6 Telovi

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Posted 18 October 2014 - 07:08 PM

 

 

I have followed everything until it says successful

 

It'll be helpful if you guys managed to screenshot that successful message but it's not absolutely required, so as for now submit ticket, get the ticket ID in your email and wait for ticket reply. Submit ticket in NA is nearly the same as iBox in SEA before. 

 

Currently many players lose items or stuck with other technical issues such as this, so it may takes some times. Don't lose hope yet. Give them it some times to resolve it.  


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#7 Rimin

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Posted 24 October 2014 - 11:28 AM

same issues, cannot even submit my own ticket, it just keep redirecting me to the submit ticket page


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#8 Renzzzzzz

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Posted 26 October 2014 - 01:45 AM

it has been 2 weeks.. still no solution to the problem..


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#9 ScarletZerath

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Posted 26 October 2014 - 05:32 PM

I already merge my Sea account to warpportal account but still my sea account cant be accessible yet. Help please!!  


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#10 Justacio

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Posted 26 October 2014 - 09:07 PM

Hello,
 
I've just came back to RO2 after a year or so and heard about the merge, I got the token for the merge and did what was asked for the merge to be completed. I did this last Thur/Fri, Oct. 23/24, I was just wondering when I would expect it to be merged to NA and if it was still possible? I tried sending a ticket but I think there's a problem with the ticketing system. Any info would be greatly appreciated.
 
Thanks

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#11 Justacio

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Posted 28 October 2014 - 06:47 AM

My account has been merged. Thanks Warpportal. I assumed the Maintenance was Saturday not Monday, hence the post. There's a slight issue with the account that I'd get sorted out later after I have the time. 

 

Again, thank you.

 


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#12 Rimin

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Posted 28 October 2014 - 08:05 AM

i'm still having an issue with my account, i wonder when i can get any information on this....

 


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#13 Stealth1997

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Posted 28 October 2014 - 10:22 PM

I sent the merge with my token. And 5 days already. 5 DAYSSSSSSSS. TIM KAI? WHY????


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#14 Moseslaw

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Posted 29 October 2014 - 06:36 AM

Mine already almost 1 month no character. No solution.


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#15 RO2lover

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Posted 29 October 2014 - 11:20 PM

http://forums.warppo...n-your-account/


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