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Quest: Rescue the Saintess-- BUG? i cant enter..


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#1 nhadzter

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Posted 22 October 2014 - 02:14 PM

Quest: Rescue the Saintess-- BUG? i cant enter..


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#2 Arruna

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Posted 23 October 2014 - 08:10 AM

I am unable to enter the dungeon for this quest as well. I have tried on a few different channels. My brother was able to enter, but when I try I just get on the other side of the portal. Anyone know what's going on?


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#3 Valciera

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Posted 23 October 2014 - 09:07 AM

I am unable to enter the dungeon for this quest as well. I have tried on a few different channels. My brother was able to enter, but when I try I just get on the other side of the portal. Anyone know what's going on?

 

Welcome to the dungeon bugs since last update. There are different solutions which you can use to get into the dungeon: Change channels many times, use dungeon reset more than once and relog. Sometimes login and quit game several times helps too.

 

But in the end, you can do what they say on facebook:

"We are able to see that players are in dungeons at this time on both servers. If you are not able to enter one, please let customer support know which one, how many attempts you've made to enter and your region. https://support.warpportal.com/ As this is an issue effecting some but not all players, this information will help the team diagnose the issue faster."
 
But honestly, the last sentence.... it looks like they really have no clue that almost everyone got this bug, just some players found ways to avoid it.

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#4 Arruna

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Posted 23 October 2014 - 04:05 PM

 

Welcome to the dungeon bugs since last update. There are different solutions which you can use to get into the dungeon: Change channels many times, use dungeon reset more than once and relog. Sometimes login and quit game several times helps too.

 

But in the end, you can do what they say on facebook:

"We are able to see that players are in dungeons at this time on both servers. If you are not able to enter one, please let customer support know which one, how many attempts you've made to enter and your region. https://support.warpportal.com/ As this is an issue effecting some but not all players, this information will help the team diagnose the issue faster."
 
But honestly, the last sentence.... it looks like they really have no clue that almost everyone got this bug, just some players found ways to avoid it.

 

 

Thanks, I'll keep trying to get in. I'll try each channel and see what happens.


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#5 Neoyoshi

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Posted 26 October 2014 - 10:18 PM

Tested Work-around to the Dungeon Entry bug.
 
Make sure "Move by Clicking on Land" is turned on in your Controls section of the options menu, and instead of attempting to enter the dungeon by using WASD movement, try entering the Dungeon portal by mouse-click movement.

You should then be able to phase into the Dungeon properly.


It's some sort of pathing issue when using the WASD to phase through a portal -it's a rather odd bug, but again; mouse-click entry should work just fine.


Edited by Neoyoshi, 26 October 2014 - 10:20 PM.

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