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Support Page Log In Malfunction


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#1 kbb93

kbb93

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Posted 11 November 2014 - 02:06 PM

[For CM]

Before trying to submit a ticket on the support page, I attempted to log into my account. After typing in the credentials and clicking 'login' the page does not seem to accept request and just acts as if you refreshed the page. I've tried multiple times and it just won't let me log in, so I have to submit a ticket without logging in.

 

[For Community]

On another note, I have had a suspension (2020) on one of my alternate accounts for about 2 weeks with no reply to my (2) tickets I have sent it.  Has anyone been dealing with this issue recently, and have they received any support from Gravity whatsoever?

 

Thanks.


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#2 Inubashiri

Inubashiri

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Posted 11 November 2014 - 03:47 PM

Send a PM to Oda/Campitor and/or Warnhal with your ticket #.  2 weeks with no response on a temp ban is ridiculous.

 

Maybe include the email you made the ticket with since you didn't make an account.


Edited by Inubashiri, 11 November 2014 - 03:48 PM.

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