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NO "add wp energy" in my screen display


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#1 2964141105040322270

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Posted 13 November 2014 - 03:54 AM

hi there,

 

i'm a newbie in the game... i really like the game ragnarok 2 online  then i would like to buy some

 

ingame items in the game but when i visit the warpportal account to "add wp energy" there is no 

 

in it...

 

screenshot

 

http://puu.sh/cP1fL/6e35a3371a.jpg

 

 

 

i already submit a ticket just now about this case with same subject. i just want to try maybe 

 

someone here who can help me as fast as possible..

 

please help me..


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#2 TontonAlarcon

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Posted 13 November 2014 - 04:56 AM

have you tried on a different browser? could be just the browser you're using.

 

EDIT:

 

just checked, yeah it's working fine for me. try using a different browser and try again.


Edited by TontonAlarcon, 13 November 2014 - 05:00 AM.

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#3 2964141105040322270

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Posted 13 November 2014 - 05:41 AM

have you tried on a different browser? could be just the browser you're using.

 

EDIT:

 

just checked, yeah it's working fine for me. try using a different browser and try again.

 

i'm using chrome atm., but when i try enternet exporer still the same :(


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#4 2964141105040322270

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Posted 14 November 2014 - 02:27 AM

need some help here..  still no reply for the customer support for the ticket i submitted :(


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#5 Sycotic

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Posted 14 November 2014 - 07:56 AM

i been having the same problem also for the past 2 days...


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#6 Jhunexxxx0

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Posted 15 November 2014 - 03:27 PM

maybe ur account is from steam?


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#7 magpi

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Posted 15 November 2014 - 04:51 PM

Yeah if your account is made through steam, you cant add energy through the website. You'll have to do it through steam. You CAN however make another account directly through WP and add energy to that then gift items to your main. The % bonuses are better direct from WP if you plan on spending alot of money. 


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#8 Sycotic

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Posted 15 November 2014 - 05:18 PM

is there a way i can unlink it from steam and just have it as a regular account? i dont use steam anymore and i wanna VIP the account


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#9 2964141105040322270

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Posted 15 November 2014 - 10:06 PM

maybe ur account is from steam?

 

nope i register in warpportal not in steam..

 

i downloaded the game in steam but cant open it, so i remove all content in steam and then downloaded the game in warpportal and it

 

works fine.. but my problem now i can't "add wp energy"

up


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#10 JayNaidu

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Posted 20 November 2014 - 07:38 PM

Hey guys i hope there's somebody to help me through this. See in August when i first started playing, i tried to purchase WP points but they replied me with an email saying that they have detected some possible issues and the title of the email was Account Verification Issues. So i left it as it is, now i'm trying to buy WP energy so on Monday 17/11/2014 i tried to purchase WP points and as normal it let me put in my credit card details and everything and came to the last point where it said that we will review this payment as it is the first time and will take 24 hours. The next day i didn't receive any email from them, and so i tried again and still no response. Is there anybody facing this problem?


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#11 4603140919222141000

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Posted 21 November 2014 - 05:19 AM

you download the game at warpportal but you registered your account at steam.. if you did this your in big trouble 


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#12 4603140919222141000

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Posted 21 November 2014 - 05:20 AM

you download the game at warpportal but you registered your account at steam.. if you did this your in big trouble and look at your print screen.. there is no convert pop up.. it really means that your account was registered at steam


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