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Pet Disappearing upon entering Instance


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#1 Lionelz

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Posted 14 January 2015 - 09:00 PM

Hmm..I notice my pet incubus disappeared upon entering Hazy today. No bonus stats from pet due to it been gone. Only when I bwing back to town, will it appear again. So many bug. Jeez  :yawn:


Edited by Lionelz, 14 January 2015 - 09:00 PM.

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#2 Lionelz

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Posted 15 January 2015 - 06:38 AM

Omg. Now it gone. I hatch it inside the hazy instance and it dont appear and then when I bwing out it dont appear back or even show an egg in my inventory. Jeez...can I get 10k WPE :rice: as compensation for waiting for the pet to be restored back. 

 

Dont hatch your eggs in instance ppl. Unless u dont mind losing it :p_laugh:


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#3 SpicyMelons

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Posted 15 January 2015 - 06:48 AM

Same thing happened to me and my Incubus pet in the GH instance map.

 

I was able to use my pet incubator and select Incubus, but there was no pet. I winged back to town and it was gone.

 

I submitted a ticket and waiting to hear back.

 


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#4 Lionelz

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Posted 15 January 2015 - 06:56 AM

Jeez.I thought it was just me and I about to pop my 3rd reserve of incubus egg in GH. Thanks for headup. Not gonna hatch it then :p_laugh:


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#5 SpicyMelons

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Posted 16 January 2015 - 06:46 AM

My pet is still gone, I haven't heard anything on my ticket yet.


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#6 Cinquine

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Posted 16 January 2015 - 08:46 AM

You get a free one time restore. Hopefully it doesn't count as your free one since it wasn't your fault.
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#7 Omnipheles

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Posted 16 January 2015 - 08:58 AM

I lost my incubus as well >_>. Mine was in ET.


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#8 cory

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Posted 16 January 2015 - 09:14 AM

My pet is still gone, I haven't heard anything on my ticket yet.

 tis what happens when you feed your pet spicy food!

 

I hope they get your pet back soon!


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#9 beaupoem

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Posted 16 January 2015 - 09:17 AM

mine disappeared as well. i submitted a ticket under "bugs" instead of "item restore"


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#10 bloodyrascal

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Posted 16 January 2015 - 01:53 PM

I think this is a syndicate. There's a mafia working secretly that are kidnapping all the pets from various instances. GMs please crackdown on them.
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#11 ZeroTigress

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Posted 16 January 2015 - 01:55 PM

I think this is a syndicate. There's a mafia working secretly that are kidnapping all the pets from various instances.


Team Rocket?
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#12 bloodyrascal

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Posted 16 January 2015 - 02:13 PM

Team Rocket?


Sshh.. No naming and shaming on the forums. xD

O_o Ahem! They are notorious.

Jessie J (name changed) and James Bond (name changed) of iRO are at large, along their evilish and talkitive leaf cat, Meowthon (name changed). Find them.
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#13 patentwinner

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Posted 16 January 2015 - 05:57 PM

just lost my incubus pet in Old GH as well and submitted a ticket


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#14 Astralslayer

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Posted 16 January 2015 - 06:45 PM

As far i know you can't use pets in instances, also some skills (like shield reflect)

but if you hatch a pet and It doesn't appear later is indeed a bug


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#15 Memoir

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Posted 16 January 2015 - 07:16 PM

It used to happen to me on the petite map on the way to gh. What I did was use a pet incubator and it's back up. But it haven't occurred to me recently. My pet is usually fine in instances since I never really put it back in egg unless I'm super lagging or when I know I'm going to die lots.

I'm hoping this would get resolved.
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#16 Lionelz

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Posted 16 January 2015 - 09:31 PM

As far i know you can't use pets in instances, also some skills (like shield reflect)

but if you hatch a pet and It doesn't appear later is indeed a bug

May I know where u get the source from?


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#17 beaupoem

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Posted 17 January 2015 - 12:37 AM

As far i know you can't use pets in instances, also some skills (like shield reflect)

but if you hatch a pet and It doesn't appear later is indeed a bug

 

i ALWAYS hatch my incubus while i'm inside OGH and it always works fine.

source: been doing it every single day for months now.

 

it was only a couple days ago when my pet disappeared when i tried to hatch it the same way i normally do


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#18 Memoir

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Posted 18 January 2015 - 09:36 AM

qzkm4m.jpg


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#19 Memoir

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Posted 19 January 2015 - 07:41 PM

Warning: there is a chance that your pet will disappear when you hatch it inside the instance.
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#20 Lionelz

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Posted 22 January 2015 - 10:02 AM

So is it safe now to use them or still not? Nothing about this info in the maintenance patch :hmm:


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#21 Lionelz

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Posted 22 January 2015 - 10:03 AM

qzkm4m.jpg

 

I notice it is at loyal intimacy but hate to break to you buddy. When I got my pet back from gm. It is brand new. Such a troll this game are. Ahaha...Hopefully there will be loyalty event like the homun to compensate us back. Huhu  :p_laugh:


Edited by Lionelz, 22 January 2015 - 10:07 AM.

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#22 SpicyMelons

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Posted 22 January 2015 - 11:52 AM

I've never had any issues using my pet inside instance maps before.

I understand if they changed it, but I never saw a notice that it was changed. I also haven't seen any notices or announcements saying that it is broken.


 

I got a reply to my ticket, the support tech wanted to know the exact name my pet disappeared on.

It was closed before I could respond. When I get back home today, I will reopen the ticket with a screen shot of the map name.

 

"Don't forget to have your pets spayed and neutered." - Bob Barker


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#23 patentwinner

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Posted 22 January 2015 - 02:26 PM

To Lionelz,

 

I lost my Incubus pet in the same manner as beaupoem and had it restored this morning.

 

However, I was informed in my ticket that I should avoid using pets in any instances until further notice.


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#24 Memoir

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Posted 22 January 2015 - 05:18 PM

To Lionelz,

I lost my Incubus pet in the same manner as beaupoem and had it restored this morning.

However, I was informed in my ticket that I should avoid using pets in any instances until further notice.

This is pretty much the response you will get from a ticket after they restore your lost pet. And yes, you will get a brand new pet back so all the loyalty you have will be lost. They can't restore your pets loyalty and the best thing they can do is to give you a new pet.

There is a chance to lose pet if you hatched it inside the instance. The reason I lost mine is because I tested returning my pet back in egg before entering and hatched it inside instance. If you have your pet out before you enter an instance, there's a chance that your pet will disappear and lose its effects but you can still view pet window and the hunger does not change. When you are back out of the instance, your pet is back to how it was before you entered. It might not happened to some people but it happened to me for 3 straight days on all the instances that I entered which is why I did the experiment. I hope they fix this issue and give a notice about it for the sake of everyone.
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#25 SpicyMelons

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Posted 23 January 2015 - 03:44 AM

Thanks for the insight Memoir


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