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Pet Disappearing upon entering Instance


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#26 beaupoem

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Posted 24 January 2015 - 06:50 AM

To Lionelz,

I lost my Incubus pet in the same manner as beaupoem and had it restored this morning.

However, I was informed in my ticket that I should avoid using pets in any instances until further notice.


i haven't gotten mine back yet and it seems like my CS rep is purposely playing dumb
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#27 Memoir

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Posted 28 January 2015 - 05:26 PM

I wonder if this issue has been resolved yet. N>official input.
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#28 Moogle

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Posted 28 January 2015 - 07:44 PM

Dont hold your breathe waiting for a response from a GM or CM.  :p_omg: :p_omg: :p_omg: :p_omg: :p_omg:

 

I have asked for numerous things to get fixed and it literally have been months and on some ocassions, years, and it still havent been fixed. 


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#29 Necrohealiac

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Posted 29 January 2015 - 05:28 AM

posting a question in tiki tues thread usually gets a response.
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#30 Moogle

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Posted 29 January 2015 - 11:46 AM

Yes, you do get a response..............

but does it get fixed?  Most likely not...


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#31 Necrohealiac

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Posted 29 January 2015 - 12:05 PM

better than not getting a response period. some things aren't necessarily a one week fix. I've had to follow up over more than one week in the past but in the end, I got all my issues addressed and resolved.
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#32 Lionelz

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Posted 05 February 2015 - 08:21 AM

So.....is this issue resolved yet? I don't want to waste my time writing ticket and wait for 1 week to get them back if my pet lost for no reason  :p_laugh:


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#33 beaupoem

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Posted 05 February 2015 - 09:37 AM

probably not. anyone want to test it and find out? i've decided never to put my pet away again :P


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#34 Aravindan

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Posted 05 February 2015 - 12:18 PM

The very same happened to my incubus pets in OGH and bio4 on jan 18th..

 

I raised a tkt and GMs recovered the eggs or rather replaced the eggs.

 

I'd suggest dont use Pets in inhstances...


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#35 beaupoem

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Posted 06 February 2015 - 01:21 AM

they are fine if you walk into an instance with the pet already out. just don't hatch it inside


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#36 Lionelz

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Posted 25 February 2015 - 01:51 PM

To whoever in charge of maintenance all this while. I must thank u for such a awesome job for breaking ( not fixing) server most the time. My pet is gone again after hatching it inside hazy today and I have to spend my time writing ticket again, waiting for reply to get it restored again and get a new pet with 0 loyalty and have to start over again. Good job. Just how hard can it be to maintain a server?  :no1:


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#37 1392140604170018137

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Posted 25 February 2015 - 01:59 PM

Where did the cms say that it's safe to hatch in instances again. Seems like this is more on you.
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#38 Lionelz

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Posted 25 February 2015 - 08:37 PM

Dude. it was working fine again since 2 weeks ago until yesterday maintenance. Beside if u had read through all my thread, did any CMs commented in it. So how are we suppose to know if it working fine this week or not. There is no official input


Edited by Lionelz, 25 February 2015 - 08:38 PM.

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#39 iZap

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Posted 26 February 2015 - 02:20 PM

I read this thread's title and I was like "Meh, probably nothing I have to worry about, my Incubus (loyal) never disappeared and I take him into most instances that I do" but then POOF! GONE! In hazy, today, just like that. Time to submit a ticket and hopefully wait to get a non-loyal replacement  :wall:

 

Lesson learnt. Dammit.


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#40 FatDrunknSTUPlD

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Posted 26 February 2015 - 02:36 PM

a simliar thing happened to me a while back in our server :3

 

wasnt showing in my inventory but when i used pet incu this happened

 

Spoiler

 

 


Edited by FatDrunknSTUPlD, 26 February 2015 - 02:37 PM.

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#41 Cinquine

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Posted 26 February 2015 - 03:16 PM

a simliar thing happened to me a while back in our server :3

 

wasnt showing in my inventory but when i used pet incu this happened

 

Spoiler

 

I can't tell - is it registering as broken lol? Looks like red text but I'm not sure if I'm jut blind *squints*


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#42 Necrohealiac

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Posted 26 February 2015 - 03:21 PM

where's a blacksmith when you need one


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#43 KyrieDielle

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Posted 27 February 2015 - 01:04 AM

you can't hammer a pet. That's animal cruelty


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#44 AlmrOfAtlas

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Posted 27 February 2015 - 01:44 AM

where's a blacksmith when you need one

 

Present!

 

a simliar thing happened to me a while back in our server :3

 

wasnt showing in my inventory but when i used pet incu this happened

 

Spoiler

 

Yeah I'm pretty sure I'd be fine with hammering an Incubus. Just give me like... an hour. Privately.


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#45 Necrohealiac

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Posted 27 February 2015 - 04:49 AM

wow
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#46 KyrieDielle

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Posted 27 February 2015 - 05:43 AM

Excuse me. I have a dirty mind.


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#47 FatDrunknSTUPlD

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Posted 27 February 2015 - 05:58 AM



I can't tell - is it registering as broken lol? Looks like red text but I'm not sure if I'm jut blind *squints*

 

youre not blind, its red, something happened to the server and it ended up like that server maintenance fixed it tho

 

 



Present!

 

 

Yeah I'm pretty sure I'd be fine with hammering an Incubus. Just give me like... an hour. Privately.

 

IMO incubus would do the hammering HAHAHA


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#48 devaiah

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Posted 28 February 2015 - 09:58 PM

Issue is still not fixed. Lost my incubus pet while entering OGH instance on my GX.  :p_swt:  . Fix this ASAP please.


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#49 iZap

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Posted 01 March 2015 - 10:31 AM

For those that got their pets back, how long did it take? It's been several days now I still haven't gotten a reply for my ticket


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#50 beaupoem

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Posted 01 March 2015 - 10:52 AM

For those that got their pets back, how long did it take? It's been several days now I still haven't gotten a reply for my ticket

 

10 days, with a lot of ticketing back and forth

 

recently i entered OGH with my pet already out and it disappeared, but i could still access the pet window. i put it back in the egg and the egg showed up in my inventory. once i left the instance though, the pet was out without me hatching it. no loyalty lost. really weird.


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