42 replies to this topic

[Alteris]

Dear Players, 

 

First and foremost we would like to apologize for the unsatisfactory performance of our servers during the time of Winter break. While the servers were having issues,we know it’s been frustrating for you and we also felt very frustrated at the poor performance of our servers. 

 

Over the last week, we’ve had located the issues and worked on ways that we believe will address the problem. Our support staff is still on high alert and will continue to monitor the game to see if the problem still slips through. 

 

Before talking about compensation, we wanted to monitor the game’s stability so that further issues did not emerge. And since the servers have been much better in its’ stability we can now announce it to our players. 

 

All players who logged on to Requiem during the winter break server issue will receive the following item: 

• Free 1 month VIP

 

Players who logged in on the Trifri Server and were affected during the winter break server issue will receive the following items in their cash shop:

• 3 Greater Ioxenic Mystery Box
• 30 Day School Uniform Costume
• 30 Day Reduction Tool
• Skill Reset

 

Also for the rest of the month we will bring back the bonuses of the winter event on both servers:

• 3X EXP
• 3X Drop
• 3X Lant
• +70% Forge

 

We want to thank everyone for your support, 

The Requiem Team

[sleepyTown]

why nova dont get as much as triffi..we are affected too...thats unfair we want skill reset and free costume....

[Sepilac]

Hell yeah!!!!!!!! tnx alot

[Sepilac]

 

Dear Players, 

 

First and foremost we would like to apologize for the unsatisfactory performance of our servers during the time of Winter break. While the servers were having issues,we know it’s been frustrating for you and we also felt very frustrated at the poor performance of our servers. 

 

Over the last week, we’ve had located the issues and worked on ways that we believe will address the problem. Our support staff is still on high alert and will continue to monitor the game to see if the problem still slips through. 

 

Before talking about compensation, we wanted to monitor the game’s stability so that further issues did not emerge. And since the servers have been much better in its’ stability we can now announce it to our players. 

 

All players who logged on to Requiem during the winter break server issue will receive the following item: 

• Free 1 month VIP

 

Players who logged in on the Trifri Server and were affected during the winter break server issue will receive the following items in their cash shop:

• 3 Greater Ioxenic Mystery Box
• 30 Day School Uniform Costume
• 30 Day Reduction Tool
• Skill Reset

 

Also for the rest of the month we will bring back the bonuses of the winter event on both servers:

• 3X EXP
• 3X Drop
• 3X Lant
• +70% Forge

 

We want to thank everyone for your support, 

The Requiem Team

 

 

i checked management items but nothing, when are we going to get the compensation items?

 

[BloodyHalo]

1 month vip is great for everybody but what about those who already paid for prem during the server issues o.o?

[explicid17]

and for melee classes that can't farm lant or drops? no battlefield bonus >.<

 

/bored

[Apollonia93]

Battlefield rewards should be permanently increased by 300% otherwise game is empty

[explicid17]

300% not even enough right now its 70 pts for a win, that would make 210 pts for a win. Meanwhile 85 FoC armor is 3100 points per piece!

Edited by explicid17, 20 January 2015 - 08:18 PM.

[Kazara]

Really nice compensation!

[sleepyTown]

those freeze and lag spikes seems odd

[Vulcano]

dont have it >_>

[Sepilac]

yeah im also lagging freezing when i open bags...and i can't feel the x3 boost and i'm prem since xmas event started, i should be getting better drops but it's all crap..and when are u going to give the compensation item? i need the reduction tool

[Avaloon]

When we get?

[TheNanny]

Nothing in my manage items. No VIP, nothing...

[Crftwise]

  What no Pet Extension? Rather have that then Reduction/costume combined...

[Kazara]

Stop complain guys, it's a very good compensation...

[Mythdra]

OK so u say free prem for all and all this extra stuff for this who were logged on during that stupid winter game breakdown and I log in and have...NOTHING! good job failing... yet again

[Dyshana]

Stop complain guys, it's a very good compensation...

 

It's good only if you get it. If you don't get, it's another fake (useless) promise

[Crftwise]

  Forge is on, but Lant/Drops are NOT... Not sure about EXP...

[Dyshana]

The free VIP month is not on (checked on my acc both Trifri and Nova)... so not worth to login... Another failed compensation for a failed compensation for a failed event.

[Sceptre]

checked item mall nothing great job devs for failing again

[mikkomi15]

no compensation Gravity too bad another false alarm compensation...

[Dyshana]

EXP bonus is on but it's not 3x (it seems to be 2x).

 

 

Nothing of what you promised is on or working (just forge coz you milk more money) WHAT A SHAME!!!!!!!!!

Edited by Dyshana, 21 January 2015 - 12:48 PM.

[Avaloon]

hmpf....Only Forge work ...

[1318826569]

mmm i smell fake xd