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#1 Agonizing

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Posted 03 March 2015 - 06:13 AM

I get this message "MSI_REFUSE_NOT_PERMITTED_GROUP(14)" what does that mean?


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#2 VModCinnamon

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Posted 03 March 2015 - 06:17 AM

Servers are undergoing maintenance right now. Starting at 7AM and endind at 8AM PST. Logins, payments and registration will not be available during the given time. Those who are already ingame will still be able to resume playing.


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#3 Agonizing

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Posted 03 March 2015 - 06:20 AM

I see, thank you very much


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#4 Chrisalyd

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Posted 03 March 2015 - 06:21 AM

maintence was today?_?


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#5 Xellie

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Posted 03 March 2015 - 06:26 AM

It's the payment servers, you can play but not log in


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#6 devaiah

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Posted 03 March 2015 - 06:30 AM

I can't login but the Server selection option pops up, and everytime I try to login, I see that the number of players online is increasing... Weird.


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#7 ChaoticRK

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Posted 03 March 2015 - 06:33 AM

I can't login but the Server selection option pops up, and everytime I try to login, I see that the number of players online is increasing... Weird.


They gotta be aliens (bots). /heh
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#8 Richkr

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Posted 03 March 2015 - 06:39 AM

Hi, can someone please explain why I'm able to login 2 of my accounts but not my main? Before choosing my char, I get disconnected from server...


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#9 Richkr

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Posted 03 March 2015 - 07:08 AM

Can someone help me please? I have 3 accounts, 2 of them I'm being able to login. The other one is getting disconnected after selecting server. It started 1 hour ago.


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#10 Necrohealiac

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Posted 03 March 2015 - 07:12 AM

the login was down as of an hour ago.
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#11 Xaxaxa

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Posted 03 March 2015 - 07:13 AM

Can someone help me please? I have 3 accounts, 2 of them I'm being able to login. The other one is getting disconnected after selecting server. It started 1 hour ago.

 

 

Servers are undergoing maintenance right now. Starting at 7AM and endind at 8AM PST. Logins, payments and registration will not be available during the given time. Those who are already ingame will still be able to resume playing.


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#12 belld1711

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Posted 03 March 2015 - 07:14 AM

Can someone help me please? I have 3 accounts, 2 of them I'm being able to login. The other one is getting disconnected after selecting server. It started 1 hour ago.

 

Seriously, read the second post.

 

EDIT: Nanja'd >_<


Edited by belld1711, 03 March 2015 - 07:14 AM.

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#13 Richkr

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Posted 03 March 2015 - 07:20 AM

You don't get it. Its already past 8am PST and I can login and logoff 2 of my accounts normally. Just one of them are getting disconnected from server. I input ID and PW, select server, and before displaying my characters, I get a dc message.

 

Still cannot login..


Edited by Richkr, 03 March 2015 - 08:16 AM.

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#14 Necrohealiac

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Posted 03 March 2015 - 07:23 AM

when did you first try logging in on the busted acct? if it was while the server was down you might be able to fix it by logging on the other server (classic if you're on renewal, or vice/versa) and see if that fixes the problem. otherwise, support ticket.
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#15 Xaxaxa

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Posted 03 March 2015 - 07:28 AM

^what he said. I apologize for the multi-quote. I am in a different time-zone and your first post was around the time when the server was still down for new log-ins. I assumed the maintenance was still on till I checked your reply and confirmed the server time.


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#16 Xellie

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Posted 03 March 2015 - 07:58 AM

Are the affected accounts ones that were logged in during the login downtime?


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#17 Rang

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Posted 27 May 2015 - 08:04 AM

Bump 'cause relevant.

 

VModCinnamon:

Don't bump old topics please, there is already a thread about this here.


Edited by VModCinnamon, 27 May 2015 - 08:24 AM.
Lock notice.

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