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WarpPortal Support Login Issue


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#1 denebski

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Posted 04 March 2015 - 04:22 PM

Hello..

 

So I tried searching for this issue and I found similar threads about this in the year 2013-2014, but have no solution..

 

This is how it goes. When you log into the warpportal support account (I registered an account for the support and I know that its different from your warpportal account), it just refreshes the page like nothing happened. This only happens however on one of my wp support account. I can log in smoothly on my other support account. I just wanna check a ticket I submitted on this account but I'm unable to log in until now.

 

I already submitted a ticket hoping the WP team will acknowledge this problem. I also posted it here just to check if people found out any solution to this.

 

 

Edit:

Additional info: Even when you try to log in with a made up password, it will just refresh the page like nothing happened. I think it should at least tell you that you entered a wrong password.


Edited by denebski, 04 March 2015 - 04:24 PM.

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#2 Atha

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Posted 04 March 2015 - 05:04 PM

Have you tried a different browser?


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#3 denebski

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Posted 04 March 2015 - 06:54 PM

yes. and to no avail.


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#4 Atha

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Posted 04 March 2015 - 07:45 PM

FYI: It works fine for me using Firefox 36.0


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#5 denebski

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Posted 04 March 2015 - 08:06 PM

Pretty sure it has nothing to do with the browser.

 

I can log in with no problems with one account. But I cant with another account.


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#6 Rukia00

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Posted 11 March 2015 - 05:43 PM

Same problem :( any solutions yet?
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#7 zerokel

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Posted 14 March 2015 - 05:23 AM

I also experience the same thing, but now its all fix. i think its IP related, when im new to iRO i used some third party program and got banned couple of times, the only time i stopped it, it fix on its own.


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