I just sell 2 advance mixbale this morning after server maintence
and i think GM make emergency maintence again about the box cant be open
so i just log out and wait
i log in and i see my gold not add and my item gone
plese help me
THX
Posted 04 March 2015 - 08:05 PM
I just sell 2 advance mixbale this morning after server maintence
and i think GM make emergency maintence again about the box cant be open
so i just log out and wait
i log in and i see my gold not add and my item gone
plese help me
THX
Posted 04 March 2015 - 11:37 PM
Hi,
since we at the forums have no access to the account or char databases we can't look into such issues.
Only the support team is able to help in that cases.
I recommend to submit a ticket to our support team explaining them what happend.
Greetings,
-Popcorn
Posted 05 March 2015 - 03:55 PM
i alreadt send a ticket
but there is no respon
Posted 05 March 2015 - 10:12 PM
i alreadt send a ticket
but there is no respon
The support team needs up to 48 hrs to respond individually to your ticket.
If you got a ticket number and an automated response by e-mail everything is fine and they got your ticket.
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