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My Item Gone


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#1 Valine

Valine

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Posted 04 March 2015 - 08:05 PM

I just sell 2 advance mixbale this morning after server maintence

and i think GM make emergency maintence again about the box cant be open

 

so i just log out and wait

i log in and i see my gold not add and my item gone

 

plese help me

THX


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#2 Popcorn

Popcorn

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Posted 04 March 2015 - 11:37 PM

Hi,

 

since we at the forums have no access to the account or char databases we can't look into such issues.

Only the support team is able to help in that cases.

I recommend to submit a ticket to our support team explaining them what happend.

 

Greetings,

-Popcorn


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#3 Valine

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Posted 05 March 2015 - 03:55 PM

i alreadt send a ticket

but there is no respon


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#4 Popcorn

Popcorn

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Posted 05 March 2015 - 10:12 PM

i alreadt send a ticket

but there is no respon

 

The support team needs up to 48 hrs to respond individually to your ticket.

If you got a ticket number and an automated response by e-mail everything is fine and they got your ticket.


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