81 replies to this topic

[Helium]

UPDATED As of 3/18/2015 8:45 AM

 

The instructions in the post below will remain but the recommended action to resolve any problems related to having reinstalled during the period after having trouble patching is: Visit the client download page (http://www.playrequiem.com/downloads/clientdownload), download the working installer then run it once to remove the client and run it again to install it. The client will then patch properly provided there are no other issues such as connectivity.(None of this applies to the Steam Requiem client.)

If you reinstalled Requiem between January 1st and March 17th you may have began to get the error, "Old File not found...". An issue has been identified when the client was installed with the January 2015 installer and attempts to patch from 675 to 676. If you reinstalled within that period, a working installer was released officially on 3/17.

Spoiler

You may try to download the July 2014 version of the installer unofficially. It works (but you have to go through some patches after installing with it, although they will all work) and it will be put officially up until we get the new installer built. I have uploaded the previous installer from July 2014 with all the files to google drive. Here is the link:

https://drive.google.com/file/d/0B8Qa22gcP4PAM1ZRczJCOWNRNDQ/view?usp=sharing

https://drive.google.com/file/d/0B8Qa22gcP4PAM1ZRczJCOWNRNDQ/view?usp=sharing

 

The following is for POWER USERS:

If you are know what your doing you can also overwrite the following to your client at 675 to get it to patch thru 676:

https://drive.google.com/file/d/0B8Qa22gcP4PAb3NJRWg3RkktbVk/view?usp=sharing

 

If you have an issue during the patching process (such as Failed Internet Read File or if the Updater hangs for at least 10 minutes at the same complete rate), first try closing the Updater, navigating to the Patches folder inside the Requiem Program folder and delete any files that have remained there after closing the Updater. Then, start the Updater again and it will try to download the file again to patch the client. If the download repeatedly fails to complete then you may try the work around of downloading the patch files and copying them into the Patches folder manually (as described in this thread).

 

In the spoiler below is a conversation I had with a member of our support team that had the Updater hanging at 49% but was able to resolve it with my help and this method.

 

As of 3/11 Client Version is 175.0

Patch File Version is 00000679

(There are 2 versions: one in ZIP format and the other in RAR format).

You only need to download one or the other (depending on what is easier for you to open ZIP or RAR).

 

Download the Patch files to manually copy into the Patches folder of the Requiem Program Folder:

 

Patch 00000679

Download the RAR Archive containing the patch files

-or-

Download the Compressed Folder ZIP Archive containing the patch files

 

Spoiler

[2:07:17 PM] Helium: Let's see then. What happens when you run the Updater exactly?

[2:07:59 PM] [Gravity_CS]: stuck on 49%

[2:10:57 PM] Helium: What's in the Patches folder? (Requiem\Patches\)

[2:12:06 PM] [Gravity_CS]: both with 00000679.CHK and .RTP file

[2:11:28 PM] Helium: Is the Updater open now and at 49%?

[2:12:14 PM] [Gravity_CS]: yes, still open now

[2:12:44 PM] Helium: Ok, open Notepad and drag Version.dat from the Requiem\ folder into the notepad.

[2:12:59 PM] Helium: Copy and paste here what is in the Version.dat ok?

[2:13:41 PM] [Gravity_CS]: 

UserGameVersion=00000678;

UserPatchVersion=00000678;

[2:14:18 PM] Helium: Ok. So delete everything in the patches folder. For now, we may redownload the RTP and CHK later if we have to.

[2:14:26 PM] Helium: But for now, delete everything inside Patches

[2:14:48 PM] Helium: And Use Task Manager to end the Updater process.

[2:15:11 PM] Helium: Or close it out, but check the Patches folder again afterwards to make sure it is still empty.

[2:17:04 PM] Helium: Then run the Updater (as an administrator if on windows vista or greater). Let it try again. If it gets stuck at 49% again or gets stuck and gives an error let me know and we will continue.

[2:17:59 PM] [Gravity_CS]: Ok. So delete everything in the patches folder.should the updater is still on going?

[2:18:15 PM] Helium: Close the Updater. Then Delete. Not sure if it matters but probably best to close then delete. Then run again.

[2:20:44 PM] [Gravity_CS]: Ok then. Im on this process, I'll let you know if the error persists.

[2:21:14 PM] Helium: OK

[2:38:39 PM] [Gravity_CS]: Still stuck at 49%

[2:39:17 PM] Helium: OK. Close the Updater, delete the files in Patches again, then download NEW copies of the patch files from here:

https://drive.google.com/file/d/0B8Qa22gcP4PAQjlGQUpscHk4WjA/view?usp=sharing

[2:41:16 PM] Helium: Unzip/Extract the files into Patches folder, then open Version.dat into notepad again.

[2:45:31 PM] [Gravity_CS]: I'm on the notepad

[2:46:02 PM] Helium: Change the contents of Version.dat to...

UserGameVersion=00000678;

UserPatchVersion=00000679;

[2:46:17 PM] Helium: You have the Patch files in the Patches folder already right? (The new ones you downloaded...) If so, save Version.dat and then run UPDATERUSA as an Administrator again.

[2:47:28 PM] [Gravity_CS]: Yes. Im on it. Wish me luck.

[2:47:59 PM] Helium: It should just apply the patch file that is there now...

[2:51:19 PM] [Gravity_CS]: Awesome! my client is now fixed. Thank you! I'll take notes on this and will inform others as well.

 

[2:55:17 PM] Helium: Ok

[sleepyTown]

UserGameVersion=00000679;

UserPatchVersion=00000679  

 

???/

[Carloskater]

i change the game Version file and whem i log in, i receive the error of the my client is in a difrent version and ask to log later!

 

[Leonbrito]

Same problem here, I cant update manualy and cant do auto update. I wanna play!!!!

[explicid17]

As of 3/11 Client Version is 175.0

Patch File Version is 00000679

 

Download the Patch files to manually copy into the Patches folder of the Requiem Program Folder:

Patch 00000679

Part1of3

Part2of3

Part3of3

all 3 parts have the same name, wont let me put all 3 in patches folder without deleting the previous

[sleepyTown]

the problem is even you edit the file version...my client still showing 174.3 version..which wont allow you to continue to play....

[HikariNoSenshi]

Because you've done a mistake in your version

 

After you've put the Patch files into the folder "Patch", you must edit the version.dat file not as you've done but in :

 

"UserGameVersion=00000678;

UserPatchVersion=00000679;"

 

Because if you write 679 in first line, the patch won't be applied ! 

 

After that launch the Updater and have fun :3

Edited by HikariNoSenshi, 11 March 2015 - 07:45 PM.

[sleepyTown]

 

Because you've done a mistake in your version

 

After you've put the Patch files into the folder "Patch", you must edit the version.dat file not as you've done but in :

 

"UserGameVersion=00000678;

UserPatchVersion=00000679;"

 

After that launch the Updater and have fun :3

 

 ive done that...but at 65% old file not found..

[Leonbrito]

I'm done. After each maintanence I cant update my game becouse I have some bug. I was looking for a game to play with my 2 friends and I said that Requiem is a good game, but this many bugs make the game terrible. So, I give up, I'm looking for a new game to play with my friends! good bye

[Carloskater]

Man, it`s a very nice game, but this bugs makes anyone give up !!! i`m going to another game too bb o/

Edited by Carloskater, 12 March 2015 - 05:38 AM.

[TEMPESTboy]

following all steps on this manual patch then what happen? when patch got  65% "old file not found" what happen on this game dam.PLss Fix this BUG plss

[Chanig]

Followed all the steps, but still:
Old file not found...

Same problem as for the last update. This is becoming really tedious!!

[TEMPESTboy]

Helium

Provide a Client Version  editor or manual edit it plss :3 give us a Tips so that we can play :3

[extasy]

What the hell is wrong with you? Every time an update comes, I can not play anymore because it is then called "Old file not found" !!! It does not matter if I update automatically or manually ... the people there can not be. I play Prem. Acc !!! This makes me go every time lost days until I get back in the game. Slowly I come before with -_- !!! Let you out at last what incident else playing bal no more !!! I'm going to uninstall and reinstall again with it try if it does not work then can you lick my ass. I'm really pissed off

[IronCrazyHorse]

Hi.I am new here but try to help.After download the patch do this:

 

UserGameVersion=00000679;

UserPatchVersion=00000680

 

It works to me.

 

 

Now it gives to me onother error:The client version does not match.Please try to log on later.

 

 

I am with 13.174.2 version.How to update?

Edited by IronCrazyHorse, 12 March 2015 - 06:30 AM.

[extasy]

Did the game now reinstalled me with Clint from the homepage. Then insert the patch manually, because he has not done it again by itself, he shows me AGAIN to "Old file not found". Now that I've made the patch manually, I can indeed on the login screen, but since I get displayed the I do not use the current Clint. I slowly come to my real -_- in front of you. How can it be that the download Clint of the website is NOT up to date and I need to make new on EVERY new Updat everything ??? Either you get it under control or I want my money back. You pay with you, and only gets -_- purposed and it can not be !!!!

[explicid17]

did this work for anyone? I don't see how you could put all 3 patches into the patches folder if they all have the same name

[HikariNoSenshi]

Extract the three compressed folders in the same time with WinRar for example (Select all > Right Click > Extract here)

[DeeMike]

Extract the three compressed folders in the same time with WinRar for example (Select all > Right Click > Extract here)

no it does not work for me either i did every step like least 20 times just as it is displayed and instructed of the direction to success but FAILED on 50% i did modify my version and patch downloads manually but the version does not change i still get the old version cant complete without the change ,IDK im getting frustrated and my motivation is decreasing to keep my persistence on this patch i keep falling i wanna stop ....happens on every patch....

Edited by DeeMike, 12 March 2015 - 09:35 AM.

[SheepmanDie]

download to 49% on auto patch, I searched for this file to put on patches folder, the three files have the same name, as I put the three in the same folder? and I even put all files in the folder? explain better how this process of manual update! i have downloaded by Steam Community

Edited by SheepmanDie, 12 March 2015 - 10:22 AM.

[DeeMike]

my version foundation will not change to ver 175 stays at 174.13 so the patch is Failed due to this issue i got the patch now followed to the version in the system files but it fails to loads on the log screen because the version will not transfer to 175 ? whats up nxt?

[SheepmanDie]

I followed all the steps, the game has been updated correctly. I received an error "Can not connect to server", you posted the files and did not support the errors, it is becoming boring, I will give up playing if the error persists

[explicid17]

Okay so I downloaded the New ZIP file and copied the files over to the patches folder

 

went into Version.dat and changed 

 

UserGameVersion=00000679;

UserPatchVersion=00000679;

 

when client opens it says Version 13.172.2 and when I try to log in it gives me error "client version does not match"

 

maybe all these issues has to do with the Requiem:Rise of the Reaver folder being installed onto the destop outside of the Gravity folder?

[Stevegreat]

Just a heads up for those of you having issues with the Steam client patch process (e.g. the updater timed out or lost connection during the process leaving your client in a difficult to recover state)  I've added a new Steam Depot build that can be verified against to sort of pseudo-patch the game.
 
1. Launch Steam.
2. Navigate to your game LIBRARY.
3. Right-Click Requiem and select "Properties".
4. From the "Requiem - Properties" window click the "LOCAL FILES" tab.
5. From the "LOCAL FILES" tab click "VERIFY INTEGRITY OF GAME CACHE..."
6. Wait for Steam to validate your files.

 

 verify integrity.jpg   30.18KB   7 downloads

 validating steam files.jpg   11.27KB   4 downloads

 validate complete.jpg   8.7KB   3 downloads

 

This will do a comparison of your current install with the current Steam Depot build (Version 13.175.0) and update any out of date files.

 

Note: Those using the regular client will need to use Helium's manual patch process or reinstall.

[Helium]

So, for Steam users, you should not need to use this process at all!

 

For Non-Steam users, please recheck my first post in this thread as there have been major changes including a walk through with someone successfully using this method.