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[Issue] Game Progress not saving (15/4/11)


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#26 Nakasensei

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Posted 11 April 2015 - 09:50 AM

me too and up rate exp


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#27 Homurasan

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Posted 11 April 2015 - 09:51 AM

I propose an event to the end of the weekend for waiting and more xp sunday :'( 

 

I suppose the usual behaviour of DS' producer and the support of the staff members make up for about any technical problem like this one. I mean, compensation isn't needed when you have so much within a month of playing normally...

I'd agree on the exp part though.


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#28 zirothos

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Posted 11 April 2015 - 09:52 AM

i just wonder when the game will be back online

 


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#29 Homurasan

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Posted 11 April 2015 - 09:55 AM

i just wonder when the game will be back online

 

Soon enough... ~

Just don't exert any more pressure on the people already fixing the server and whatever they may be willing and needing to fix. Please ;-)


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#30 Popcorn

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Posted 11 April 2015 - 10:04 AM

Hello Dragon Saga Friends!

 

The reason for the today's problem

was a hardware failure

 

To clarify before rumors come up:

It has nothing to do with our Virgo/Hades bug fix!

 

 

I will inform you when the servers are back up again

 

More infos will follow

 

 

Thank you for your patience and understanding!


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#31 zirothos

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Posted 11 April 2015 - 10:25 AM

np popcorn. thx for the info


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#32 Popcorn

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Posted 11 April 2015 - 10:38 AM

Update

 

We will have a server rollback to 

the state of 1:11 Server Time

 

This means, everything you did

after this time will be lost

 

After this is done, the server will be re-opened

 

 

More infos follow

 


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#33 N0moresorrow

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Posted 11 April 2015 - 10:56 AM

and for the buy of item whit IM point

is what we will be reimbursed


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#34 Popcorn

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Posted 11 April 2015 - 10:59 AM

I will post updates soon, also about this. Thank you for your patience.

 


Edited by VModPopcorn, 11 April 2015 - 10:59 AM.

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#35 Agitodesu

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Posted 11 April 2015 - 11:02 AM

That 6 hours of farming Kyros though.... :C   Jk I do that everyday mhm.

 

 


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#36 N0moresorrow

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Posted 11 April 2015 - 11:03 AM

ok thank you


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#37 NinenineHolmes

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Posted 11 April 2015 - 12:05 PM

Is there any rough estimation of time for the maintenance? 


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#38 Popcorn

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Posted 11 April 2015 - 12:19 PM

I wouldn't like to give an estimation, because the rollback takes some time. But I do anyway: I assume that it will still take at least an hour.

 


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#39 NinenineHolmes

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Posted 11 April 2015 - 12:24 PM

That would be lovely. I hope everyone can enjoy the game soon and have a great weekend!


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#40 mastercupid

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Posted 11 April 2015 - 12:29 PM

brilliant!


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#41 cartouche

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Posted 11 April 2015 - 12:30 PM

well that's a bummer, a whole saturday for my time, from morning to evening, where I couldn't play at all, the only day of the week I can play :'(


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#42 Popcorn

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Posted 11 April 2015 - 12:34 PM

well that's a bummer, a whole saturday for my time, from morning to evening, where I couldn't play at all, the only day of the week I can play :'(

 

As VM I would like to say, we are also not happy with this and we apologize greatly for this.

 

As Player I would like to say, I'm also upset. I wanted to play, too :)


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#43 simbiosy

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Posted 11 April 2015 - 12:46 PM

As for the Bonus Exp Popcorn, could it be extended to Sunday? I was hopping to lvl up my Summoner :(


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#44 zirothos

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Posted 11 April 2015 - 12:47 PM

it's the same for all but thing happen that we cant control so ''o well''  :p_swt:  

 

it not the fault of any one. right now we see so many small change and that give us hope for the bigger picture and hopefully when the time come a new add-on :rice:.

 

Keep up the good work we all love you Popcorn^^

 

and GOOD luck for all the GM and dev that work so hard to make this place better


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#45 cartouche

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Posted 11 April 2015 - 12:48 PM

As VM I would like to say, we are also not happy with this and we apologize greatly for this.

 

As Player I would like to say, I'm also upset. I wanted to play, too :)

 

oh no worries, a hardware problem can't be helped, just bad luck


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#46 leahcimzepol

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Posted 11 April 2015 - 01:10 PM

oh no worries, a hardware problem can't be helped, just bad luck

 

On my opinion, a little compensation for bad luck is a good idea to motivate players. Most of the players are frustrated and we could not blame them specially those who can only play during weekends. But I agree, no one want this situation to happen. Hopefully there is a way that could prevent this in the future (guess not since hardware is unpredictable sometimes). But still, thanks to all GM and VM, for all the effort they put into resolving this issue.  :thx:


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#47 Miname

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Posted 11 April 2015 - 01:22 PM

Did someone forget to empty the game logs again? lol


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#48 WildDrive

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Posted 11 April 2015 - 01:28 PM

I was so bored that i made topic with my priest build with whole skill explanation... xD. 

Yawney and i wanted to play a lil bit... Hope thingies from market will go back to me too. 


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#49 Popcorn

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Posted 11 April 2015 - 01:43 PM

It seems this roll back takes a while. We apologize greatly again for the inconvenience.

 


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#50 Popcorn

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Posted 11 April 2015 - 01:57 PM

I hope they will extend the exp event  :p_sick:

 

We will extend it.

Sunday 4/12: 2.0x

Monday ~ Wednesday (15:00 Server Time): 1.5x

 

But I will do an official announcement about this as soon as the servers are up again.


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