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[Important] Compensation for the Database Issue (4/11 - 4/12)


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#1 Popcorn

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Posted 12 April 2015 - 08:09 AM

Hello Dragon Saga Friends!

 

All in all this is a very sad announcement and

the whole WP staff and me would wish we don't

have to make it.

 

However it must be done and we hope that will

compensate at least a bit, even though we know that

this is not really possible

 

 

Now here is the compensation for you

 

EXP Compensation

 

3.0x EXP on the weekends

Friday 4/24 ~ Sunday 4/26

and

Friday 5/1 ~ Sunday 5/3

 

 

Soulcraft & Enchant Rates

(until April, 26th)

 

Soulcraft and Enchant Rates are doubled

The Insurance Scroll Login Event has been restarted

 

Easter Event, Springtime Event

 

These two events will be added again by the

next server maintenance (4/15)

 

IM Points

 

All lost IM points will be refunded

This should be done by the end of tomorrow (4/13)

 

Lost IM Pet (Pink Flix)

 

The Pink Flix will be added to the Item Mall

again by the next server maintenance (4/15)

 

 

Update:

 

The compensations we've announced today are more

for the players to "restore" levels and items

that were lost, because we are not able to do this.

 

We will continue to add compensation items and event

throughout the week.

 

Also we are open for ideas.

 

 

 

 

Again we apologize greatly for this situation

and I should tell you on behalf of our producer that this

was just a freak incident!

 

 


Edited by VModPopcorn, 19 April 2015 - 05:18 AM.

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#2 ManItsMike

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Posted 12 April 2015 - 08:12 AM

Thanks. This is a huge tragedy, hope you guys and gals don't get too much backlash for it.

 

EDIT: Just a week for the SC/Enchant event? Prices are going to be out of whack, with everyone wanting to get their items back


Edited by 100008207344849, 12 April 2015 - 08:14 AM.

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#3 Nakasensei

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Posted 12 April 2015 - 08:20 AM

a week to catch up with two weeks of play ???? buy and objects in the game ??? and golds ??????? just a week ?????? it's anything that's not enough, why not increase the drop rate and gold?wtf


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#4 SuyoBun

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Posted 12 April 2015 - 08:20 AM

I dont think just a week of event is enough for a 2 weeks of rollback  :p_swt:


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#5 Nakasensei

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Posted 12 April 2015 - 08:22 AM

a week to catch up with two weeks of play ???? buy and objects in the game ??? and golds ??????? just a week ?????? it's anything that's not enough, why not increase the drop rate and gold?wtf


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#6 gogo123456

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Posted 12 April 2015 - 08:24 AM

2 weeks of rollback? This is impossible, what happened to those who hardcore gold-farm 12 hr per day for 2 weeks, what of those who hardcore leveled from lv1-80 during easter event, what of those who hardcore element farm 2 weeks just to get a 6*?


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#7 xfirebrandx

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Posted 12 April 2015 - 08:26 AM

who cares about 3x ep event on monday - thursday? cant even play this time..


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#8 ScrambledCraig

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Posted 12 April 2015 - 08:27 AM

In all honesty this compensation is basically the event we had in the last two weeks. This isent even a compensation


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#9 Popcorn

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Posted 12 April 2015 - 08:31 AM

Thanks. This is a huge tragedy, hope you guys and gals don't get too much backlash for it.

 

EDIT: Just a week for the SC/Enchant event? Prices are going to be out of whack, with everyone wanting to get their items back

 

As for the SC/Enchant event, this event started mid-march and everything until 3/28 is still there.

However we surely can extend it when needed. These dates are set preliminary.

 

As for the tragedy: I totally agree. This is a tragedy. But I'm sure this great community will come through this together!


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#10 xfirebrandx

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Posted 12 April 2015 - 08:32 AM

who cares about 3x ep event on monday - thursday? cant even play this time..

 

16 days of vacation lvlling and farming 10h a day, and I get a 3 days 3x ep? :) thanks


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#11 MrBonBonCat

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Posted 12 April 2015 - 08:36 AM

ouch insurance scroll can not be used enchant until +20 meow

sigh so many lost we got here meow

agh i hope i didn't lose my account vault too meow

but i'm sure i will lose all of my tunas meow >.<

hmmmm let's see if this roll back will make aram weapon not soul bound like it should be meow

oh and since some people can only play during weekend, maybe it's better to hold this compensation event every weekend for a couple of weeks meow

i saw some people post in this forum and said they can only play during weekend meow

so with this special compensation weekend event will make everyone get their compensation like they should have meow


Edited by MrBonBonCat, 12 April 2015 - 08:45 AM.

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#12 Popcorn

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Posted 12 April 2015 - 08:37 AM

I dont think just a week of event is enough for a 2 weeks of rollback  :p_swt:

 

As we said, this is only preliminary. We think that we will extend it by another week.


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#13 SuyoBun

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Posted 12 April 2015 - 08:38 AM

In all honesty this compensation is basically the event we had in the last two weeks. This isent even a compensation

 

Just as ScrembledCraig said, this isn't even a compensation, We just get back the event we already did with a little extra exp rate


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#14 xInaru

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Posted 12 April 2015 - 08:39 AM

Popcorn,

When exactly will the servers be up and playable again. Can you give a rough estimate on how long?


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#15 Popcorn

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Posted 12 April 2015 - 08:41 AM

We decided to extend the event duration until 4/26 immediately.

 

The servers should be up within the next minutes.

 


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#16 Nums

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Posted 12 April 2015 - 08:41 AM

On the bright side, at least those who were scammed in this time period will now be unscammed.


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#17 ScrambledCraig

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Posted 12 April 2015 - 08:42 AM

I don't wanna seem like the bad guy but, as a level 85 Exp means nothing to me and not to mention what does it matter if i get x2 enchanting when i dont have the item to enchant it


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#18 ManItsMike

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Posted 12 April 2015 - 08:43 AM

Thanks again Popcorn. Time to assess the damages.


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#19 100000661640165

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Posted 12 April 2015 - 08:45 AM

Popcorn it dosent really help if u extend it by a week, ive got exams thru monday-friday this upcoming week, i wont be able to play really so all these compensastions are useless to many of us in this community. I really hope you guys sit urselfs down and start talking about a better compensation. THe one you guys have come up with does not apply to everyone, there is alot of us who still loses a lot of things on this, even thru ur compensation i havent gotten anything back

 


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#20 simbiosy

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Posted 12 April 2015 - 08:47 AM

I wont complain, because there is a LOT of people doing it @_@

I will just give a piece of my mind:

Popcorn, ask for the producer to give information in-game and the facebook page, i know for sure that a lot of people of my guild will feel lost and won't know what happened so as soon as the server get back online put some announcements in megaphones or red texts in game.

Thanks ^^ 


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#21 leahcimzepol

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Posted 12 April 2015 - 08:48 AM

who cares about 3x ep event on monday - thursday? cant even play this time..

 

16 days of vacation lvlling and farming 10h a day, and I get a 3 days 3x ep? :) thanks

 

You're not alone pal, but on my case can only play 2 days per week. On my opinion, Its better to have 3x exp on 3 consecutive weekends rather than whole week. Have consideration for those working and studying on weekdays.   :Emo_21:  :Emo_14:  :Emo_18:


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#22 Popcorn

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Posted 12 April 2015 - 08:49 AM

Update:

 

The compensations we've announced today are more

for the players to "restore" levels and items

that were lost, because we are not able to do this.

 

We will continue to add compensation items and event

throughout the week.

 

Also we are open for ideas.

 

 

 

Servers are open again

 


Edited by VModPopcorn, 12 April 2015 - 08:49 AM.

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#23 SuikaH

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Posted 12 April 2015 - 08:50 AM

Just something quick to say here:

 

It's not Popcorn's fault.

 

So don't bash him just because he's the one relying the informations from the staff...


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#24 ScrambledCraig

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Posted 12 April 2015 - 08:55 AM

No one is yelling at Popcorn.


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#25 SuikaH

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Posted 12 April 2015 - 08:57 AM

Just a pre-emptive strike, and 100000661640165 did imply it was Popcorn's fault...

 


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