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pRO Staff Mistakenly identified us as a BOT 3 years ago.


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#1 Bisukemar

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Posted 28 April 2015 - 03:32 AM

Character Names: Carthage/Corsair

Server: Thor Server

 

Last April 1, 2012 (April Fools Day) - I was leveling-up my RK in Scaraba Dungeon along side with my friend who uses my AB. Is far as I can remember, My character (RK) is mobbing tons of scaraba before using Dragon's Breath. While mobbing, a GM appeared and silenced us, as you can see in the screenshot below, there are tons of scaraba in front of us. I was able to take a screenshot before the GM disappeared. I filed a ticket in LU Support Page and up until the server closes, the ticket has not been fixed nor entertained. This shows how rubbish LU Support is.

 

Please help me get my Characters back! :(

 

Here is the screenshot.

Spoiler


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#2 Necrohealiac

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Posted 28 April 2015 - 04:57 AM

I'm gonna have to say you're out of luck here; WP doesn't have any data that LU didn't provide. if your chars were banned in pRO WP wouldn't be able to help you.
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#3 Bisukemar

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Posted 28 April 2015 - 06:15 AM

My account was not banned, It was silenced for 30,000 mins. I'm still hoping that WP will consider my appeal, that's why I also attached a proof.


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#4 Necrohealiac

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Posted 28 April 2015 - 06:44 AM

if your chars are present on the Thor server currently then raise a support ticket at support.warpportal.com (make sure you're logged into a support account so you can reply to any updates to ticket).

if your chars don't exist on Thor then WP won't be able to help you.
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#5 DrAzzy

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Posted 28 April 2015 - 06:46 AM

(assuming your chars are on thor, but they're just muted) Just ticket in to the GM's and ask them to unmute you; they probably will. Explaining how you got muted will likely not help your case ;-)

 

Around these parts, if the GMs think you're botting - you get a permaban. Not mute. 


Edited by DrAzzy, 28 April 2015 - 06:47 AM.

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#6 Bisukemar

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Posted 28 April 2015 - 09:49 AM

Thanks, your answers give me hope. I already filed a ticket for both chars.

 

Both of my characters are in Thor Server at the moment, I managed to transfer it before pRO closes.


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