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[Event] Veteran's Gift


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#1 vynss

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Posted 02 May 2015 - 09:05 PM

Hi Good day,

 

                Just wanna ask some help. I can't use [Event] Veteran's Gift, i have this item since in the beginning they give it away, however until now i can't use it.

 

IGN: vyns0y

CLASS: Warrior

 

 

Thank you.


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#2 donchan

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Posted 02 May 2015 - 09:16 PM

Send in a ticket


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#3 vynss

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Posted 03 May 2015 - 03:40 AM

How to send a ticket? sorry but this is my 1st time.


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#4 VModSushi

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Posted 03 May 2015 - 08:17 AM

In my signature, which is under my post here, there's a link that says Support Website. Click that and you'll have to create a support account [or not, but I do suggest it] and make the ticket there.


Edited by VModSushi, 03 May 2015 - 08:36 AM.
Typos, typos.

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#5 CMMaridah

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Posted 04 May 2015 - 10:17 AM

https://support.warpportal.com/


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#6 vynss

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Posted 04 May 2015 - 08:00 PM

thank you and sorry again, what is this Account ID? where can i find my Account ID? 

 

Thank you.


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#7 Atha

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Posted 05 May 2015 - 04:28 AM

thank you and sorry again, what is this Account ID? where can i find my Account ID? 

 

Thank you.

 

Account ID is what you type into the 'Account' box on the game login screen.


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#8 vynss

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Posted 07 May 2015 - 07:57 AM

Already sent the ticket i think it was 3 days ago.however i haven't received any update regarding to the ticket.how many days it would take for me to have an update?


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#9 donchan

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Posted 07 May 2015 - 08:50 AM

Already sent the ticket i think it was 3 days ago.however i haven't received any update regarding to the ticket.how many days it would take for me to have an update?

 

From personal experience, support can take up to a week to answer a ticket.  Sometimes I don't even get an answer and I have to reply on the ticket again to get a GM to answer...  What I usually do is wait 48-72 hrs and if I have no reply I just make a reply on the ticket myself.  Rinse and repeat until you get an answer, good luck~


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