4 replies to this topic

[fear1209]

I noticed on a few of my accounts i only have 4 main storage pages where on the rest of my accounts I have 8.

and items / zuly are missing it looks like my draconis storage did not get combined with my leonis.

figured id post here as I have not really seen anything addressing this particular issue.

 

ticket has been submitted.

 

 

 

[EikChuen]

Same issue here. Ticket submitted for days but haven't got any reply yet.

Edited by EikChuen, 18 May 2015 - 11:39 PM.

[fear1209]

i got a reply but im not even going to bother replying as support is so backed up atm.

 

simply put i believe one of the storage databases did not merge as i have 4 pages of storage not 8 like my other accounts.

so i have 4 pages of items missing  not all pages where full and most of it was random EQ drops and marteials i collected. (nothing ill lose sleep over or cant get back)

 

i do not seem to be missing any item mall items and that's what matters to me.

 

so from this point ill play and write off my loss to the (I Survived the 2015 server merge) and continue on.

 

as my loss was minimal.

 

 

 

[EikChuen]

Which department did you submitted the ticket and how long it took for you to get the reply btw?

[Genesis]

All issues regarding missing storage items on accounts can only be handled through the ticket system at this point.  If your ticket takes longer than 48 hours to be responded to, you can send a message to Leonis with your ticket number and he'll poke the CS team to find out what the delay is.

Edited by Genesis, 19 May 2015 - 09:51 AM.