I sent a ticket 15/05/2015 and until now no answer the problem that i m having is Account suspended until 2020
Edited by Rafa123, 23 May 2015 - 06:14 AM.
Posted 23 May 2015 - 04:48 AM
I sent a ticket 15/05/2015 and until now no answer the problem that i m having is Account suspended until 2020
Edited by Rafa123, 23 May 2015 - 06:14 AM.
Posted 23 May 2015 - 08:43 AM
Have you created a Support Account before submitting the ticket?
Please try to be a little more patient considering the support team is handling a load of tickets as of late. They are trying as best as they can to keep that under control.
Posted 23 May 2015 - 09:42 AM
I m trying to be patient but i really want to play =( and yes i ve created it
Posted 23 May 2015 - 09:48 AM
Yes the long wait is very frustrating but patience is needed at this time. Have you been checking the ticket's status on your Support Account? Is it still 'Open'? Sometimes email notifications for ticket updates are not sent in time.
Posted 23 May 2015 - 10:06 AM
Ticket Number:-removed-, Status: Open, Created: 15/05/2015
Edited by VModCinnamon, 23 May 2015 - 11:02 AM.
Removed ticket number.
Posted 23 May 2015 - 11:10 AM
Thank you for checking. Please be wary that posting ticket numbers on forums is not allowed.
Posted 23 May 2015 - 11:32 AM
Wont happen again
Posted 27 May 2015 - 07:47 AM
Is anyone else having the same problems with the suport time? it have been 12 days now and no answer yet
Posted 27 May 2015 - 07:20 PM
I have the same problem, suddenly getting this cant log in until 2020. Hope my ticket get responded soon tho.
Posted 01 June 2015 - 09:10 AM
18 days and no answer yet =(
0 members, 0 guests, 0 anonymous users