It can't be that old, someone is lying.
Just edit out the GMs name and post it here.
I have had things vanish because they were duped and the GM team never messaged me or anyone else that I know when this happened.
Not saying you're lying about the GM pming you, but you should post proof if you;re going to make a thread like this.
Fine fine, here ya go - the first message:
Greetings,
We would like to inform you that our team removed the +11 Valkyrja's Shield of Deaf from your character [Edit'd Out]. Based on our investigation, the item has been obtained through illegal means and must be removed from the game. Rest assured that any item or zeny that has been traded for the shield will be restored. Please respond to this ticket with the amount and screenshots of the zeny/item that was traded for the shield.
Thank you for your patience and cooperation. We look forward to your response.
Sincerely,
And the last and only other message i received:
Hello,
Please be informed that the Valk Shield of Deaf was obtained through illegal means, however, it was initially obtained by another account then it was traded to your friend's account, without your friend knowing that the item was not legit.
The items that were traded for the shield has been restored on your friend's character. Unfortunately, we cannot disclose all the information regarding this incident due to privacy concerns. However, if you have other questions, just let us know.
Thank you for your patience and understanding.
Sincerely,
-snip-
WarpPortal Support Team
Edited by VModCinnamon, 24 May 2015 - 12:58 PM.
Removed name. When posting ticket content make sure to omit GM names.