3 replies to this topic

[3129150419080602383]

Can anyone explain for what reason my account got blocked?

 

Thanks;

[donchan]

If you don't even know why you got banned how would the community know?  Have you sent in a ticket?  You may have to wait a while for a reply, but be persistent and eventually a GM will tell you why your account was banned.  FYI, even if you're banned temporarily the verbiage on the screen will read "permanently blocked".  Unless you scammed somebody or participated in RMT, chances are it'll be a slap on the wrist and you're just banned temporarily. 

[3129150419080602383]

If you don't even know why you got banned how would the community know?  Have you sent in a ticket?  You may have to wait a while for a reply, but be persistent and eventually a GM will tell you why your account was banned.  FYI, even if you're banned temporarily the verbiage on the screen will read "permanently blocked".  Unless you scammed somebody or participated in RMT, chances are it'll be a slap on the wrist and you're just banned temporarily. 

The strange thing is that I played yesterday very well and haven't done anything wrong... But okay, just wait for some reply from a GM. Thanks!

[donchan]

The GMs take a while to respond to things...  You may have gotten banned for something you did (or may not did) few days ago and the GM just finally got around to banning you.  Stupid thing is, sometimes you can get blocked while they investigate your account even if you did nothing wrong.  Anyways, only thing you can do now is wait to see if you get unbanned soon or wait for GM to reply to your ticket.  I've seen people get banned for anywhere from 24 hrs to 7 days.  If you don't get a reply soon keep trying to log into your account.  One time I got banned (for something really stupid) and it was only for 24hrs.  By the time I got reply from a GM my account was already unblocked lol