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Server Maintenance - Friday, June 5, @2PM Server time


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#1 VModCola

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Posted 05 June 2015 - 11:20 AM

I am cross posting this for everyone who might have not noticed it:

 

-----------------------------------

 

Hello Roserians! 
 
We will be taking down the servers for some quick work on our database to correct some discovered data that was not properly merged over for a few players during the initial merge. 
 
It appears that there were a small handful of accounts that did not get their account storage page limit updated correctly, and for those same few, the zulie in their bank was not merged over correctly because of it either. 
 
We will be correcting this during the short downtime on Friday, June 5, @2PM Server time. Downtime should not be more than 30 minutes. 
 
We apologize for the inconvenience this may have caused and will provide some compensation for those affected. 
 
For anyone who believes they are affected from this issue, submitting a ticket is not necessary as all affected will be addressed and corrected automatically based on the records found within our database.
 
Thank you for your patience and understanding.
 
 
 

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#2 angeltje

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Posted 05 June 2015 - 12:04 PM

Thanks trebor :)!
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#3 GreylaVu

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Posted 05 June 2015 - 12:45 PM

ami going to have to reinstall Rose error Redirect 302 


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#4 Draquora

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Posted 05 June 2015 - 12:45 PM

Same here


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#5 iMatt

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Posted 05 June 2015 - 12:47 PM

Disabling GenPatch fixed that problem for me.


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#6 VModCola

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Posted 05 June 2015 - 12:52 PM

Disabling GenPatch fixed that problem for me.

 

What did you do to disable it?


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#7 GoldenScorpion

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Posted 05 June 2015 - 12:55 PM

I pulled this error

nd1uer.png


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#8 jagz

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Posted 05 June 2015 - 12:59 PM

Disabling GenPatch fixed that problem for me.

 

I have nothing in plugins or anything, I don't think I have that. I do have the error though.


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#9 VModCola

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Posted 05 June 2015 - 12:59 PM

Many are getting the same Error, DEV team is working on what caused it now.   No ETA on it being fixed yet.

 

 

 

I pulled this error

nd1uer.png

 


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#10 thetrangdamvn

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Posted 05 June 2015 - 01:02 PM

I disabled my plugin. Problem fixed.


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#11 Tormented

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Posted 05 June 2015 - 01:05 PM

I pulled this error

nd1uer.png

 

Yep - something simple and basic probably overlooked :sigh:
 


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#12 jagz

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Posted 05 June 2015 - 01:09 PM

I see what you mean. You can click "check plugins" instead and press start there. Is there a patch though?


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#13 Draquora

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Posted 05 June 2015 - 01:10 PM

Its working now


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#14 VModCola

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Posted 05 June 2015 - 01:13 PM

Patch now works again all, you can log in normally....I just did myself

 


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#15 siryu

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Posted 05 June 2015 - 01:35 PM

weird ,, after patch some NPC cloth dissapear ,, 


Edited by siryu, 05 June 2015 - 01:36 PM.

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#16 IAfjiBa

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Posted 05 June 2015 - 01:51 PM

 

 

weird ,, after patch some NPC cloth dissapear ,, 

 

Sorry, I don't really understand what you meant there? :P


Edited by Buffiies, 05 June 2015 - 02:20 PM.

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#17 Tormented

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Posted 05 June 2015 - 02:26 PM

Its working now

 

 

Patch now works again all, you can log in normally....I just did myself

 

 

Nope not here.  :wall:

 

All that happens now is a separate small window opens saying to click to update which it does.

 

Then it asks to click on continue and Rose opens up yet another launcher window and the whole process just keeps on repeating. :dunno:

 

I stopped when it opemed the 4th window and closed them all down. :bash:

 

I'll wait till the morning and hope they sort it by then. Hopefully :surrender:


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#18 KatsuraKujo

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Posted 05 June 2015 - 02:37 PM

Nope not here.  :wall:

 

All that happens now is a separate small window opens saying to click to update which it does.

 

Then it asks to click on continue and Rose opens up yet another launcher window and the whole process just keeps on repeating. :dunno:

 

I stopped when it opemed the 4th window and closed them all down. :bash:

 

I'll wait till the morning and hope they sort it by then. Hopefully :surrender:

This happened to me as well. Every preceding time, the client says its downloading RoseOnline.zip

or something like that


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#19 Leonis

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Posted 05 June 2015 - 02:45 PM

We had an issue with our Patch Server, where the folder vanished on us. (What is going on with stuff vanishing lately?!) So we had to setup a new location and redirect traffic to the new location. Everything should be fine now.


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#20 Leonis

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Posted 05 June 2015 - 02:51 PM

If you (like me) are having a problem with the patcher updating, when it loads, close the actual patcher as quick as you can and let the updater do it's thing. We're going to update the patch process with a new patch client, to try to help with this, but we're not sure why this is being a problem now, when we haven't had these issues before.

 

We're trying to make sense of this ourselves, but at the same time, get things back to normal working order.


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#21 Castanho

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Posted 05 June 2015 - 04:00 PM

Its ok here but the launcher enter in a loop of updating/reseting the launcher.  :heh:  :heh:  :heh:


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#22 VModCupcake

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Posted 05 June 2015 - 04:36 PM

Its ok here but the launcher enter in a loop of updating/reseting the launcher.  :heh:  :heh:  :heh:

They are working on the issue but if you close that small updating box, you can log in without a problem until there is a fix.


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#23 Leonis

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Posted 05 June 2015 - 05:13 PM

Patch Client infinite loop issue has been resolved!

 

Steam users will be getting an update soon as well, the files are being updated currently.


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#24 EikChuen

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Posted 05 June 2015 - 07:38 PM

My storage still not restored after this update == I'm so disappointed now.


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#25 BaL02

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Posted 05 June 2015 - 07:41 PM

something is not right, when I open rose it says;
"wxWidgets Debug Alert J:\Repository\wxUtil\src\wxIE\wxactivex.cpp(270): assert "m_ActiveX.Ok()" failed in CreateActiveX().
Do you want to stop the program?
You can also choose[Cancel] to suppress further warnings."
Please fix it ASAP thanks

Edited by BaL02, 05 June 2015 - 08:22 PM.

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