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How much time support team need to reply my ticket?


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#1 Junooi7545

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Posted 28 June 2015 - 08:29 PM

My acc was stolen by hacker!I summit a Account Investigation ticket to account retrieval.Do i summit to the correct Department.And how long i have to wait their reply?Is possible to get back my items and character?My main character was deleted by hacker!! I feel very impatient and sad.

Can some one help me please??


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#2 Kadelia

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Posted 28 June 2015 - 08:33 PM

5-8 days or something.


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#3 Junooi7545

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Posted 28 June 2015 - 08:47 PM

Is there possible get back my main character and items?


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#4 Kadelia

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Posted 28 June 2015 - 09:21 PM

That's a question the GM will answer... when they are able to do so. Could be a few days, they are heavily backlogged.


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#5 Junooi7545

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Posted 28 June 2015 - 09:42 PM

Ok,Thx for ur reply


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