ok so i been playing these game since quite a long and after some time i played it again after some time i left the game and later start again but tthe problem is i forgot my secondary account id and password also i forgot the email i registered on that account the only thing that i remember about that account is my characters name i need help to get back that account is there any way i can recover it
I forgot my email and my ID
Started by
Slayers18
, Jul 05 2015 07:11 AM
1 reply to this topic
#1
Posted 05 July 2015 - 07:11 AM
#2
Posted 05 July 2015 - 07:59 AM
This requires writing in to the GMs through the Support System. To do that you will need a support account, how to create a support account and general information about the system can be found in this guide here.
If you already have a support account then go ahead login to the account and submit a ticket requesting account restoration. You may use this format here. Make sure to fill in as much information as you can. Because the ticket system is overloaded lately a reply from GMs might take some time, so please be patient.
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