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Question and Answer about the Transfer to WarpPortal


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#1 Heimdallr

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Posted 06 August 2010 - 04:35 PM

Please post any questions you have here, and we will do our best to tell you, or find the answers to your questions. Currently the contracts and logistics are still being ironed out, but progress is expected to be quick and hopefully have a minimum of Dragonicaless time.

Q: What is available for transfer?
A: Currently the Account name, PW, Email, Character names, stats, gear, game currency etc all will be packaged up and made available for "Binding" to a WarpPortal account once the closure is complete.

Q: What won't transfer over?
A: This is very important, NO GAME Subscriptions, Ice Coins or account (billing) data will transfer over. We get the game side stuff, but any parts that are payments to THQ*ICE will NOT TRANSFER. To maximize your benefit buy up all the Cash Shop items you can, because those will transfer, but any Ice Coins or dollar values will disappear and not be available on the WarpPortal.

Q: What about the Dragonica Game Cards that are offered in many places?
A: Don't buy them anymore, as soon as THQ*ICE closes Dragonica they will not have anywhere to be redeemed. We are not able to accept them as a payment option due to no contract with the Card Provider. If you have such a Card redeem it on THQ*ICE website and either ask for a refund or buy the Cash Shop Items.

Q: How do I streamline the process for myself in the Transfer?
A: You may make a WarpPortal account now by registering, of course you can play any of our other games as well, and wait for the Transfer time to happen. THQ*ICE is using an OPT OUT system to determine what game data to provide us. So if you do not want them to Transfer your data to us then you need to fill out the OPT OUT FORM. Of course we hope you do want to join us, in which case do nothing and the data will be available on our end when the apointed time comes.

Q: How do I register for WarpPortal, and bind game accounts?
A:
  • Click on the registration button,
  • - use a secure email address as your WarpPortal ID and Contact email.
  • - Chose a Nick Name, which will be unique across WarpPortal, and used as your Forum ID
  • - Verify the email address by clicking on the link in the Verification message you get.
  • -Done
  • -You can then make new game accounts by logging in on the WarpPortal.com website, and choosing the "Game Accounts" option, "Create New Game Account".
  • - If you have existing game accounts from pre-warpportal for RO, ROSE, or Requiem you can choose ot "Add Existing Game Account" You will do this for your Dragonica Game account, you will need to have access to the Dragonica registration email and game password to bind.

Q: What version will Dragonica be when it is relaunched?

A: Currently we know THQ*ICE Dragonica was on a 1.5 version that had the 3rd classes. We will be relaunching with alot of updates, that likely will either include 4th classes at launch or shortly therafter. Also new game content will be available. Specifics are still being sorted out, but our intention is to catch us up as near as we can to the other Dragonica versions.

Updated A: We will be launching with the Paris Strikes Back update, there are 4 major parts to this update and right now we are working with Barunson's to figure out what parts we will have for the official live launch, there will be part of if not all of it for the live launch and part of PSB for our testing phases it seems right now. (09/09/2010 Updated)

Updated A: The release of the commercial service will include the following parts of the Paris Strikes Back update
  • Kundara Dungeon
  • Temple of Water
  • Van Cliff Dungeon
  • Big Wheel Feature
  • Level Cap Extended to 70
  • Introduction of the 4th Classes
(09/27/2010 Updated)

Q: Will there be a server merge?
A:
Yes, more information is available in the Merger Sticky Thread

Q: Dragonica NA (North America) wasn't getting updates before, how will it be any different?

A: Well we have been contacting Barunson (The development company behind Dragonica) and have worked out plans to keep us updated, interesting and more player involved. We know games without updates can grow stale, we don't want that and we want you to find your home here and play with you and friends, we will do all possible to make that happen! There were various problems before with the NA version that we can't really discuss, but we do intend to not repeat the problems.

Q: Any changes to the Cash Shop?
A: Yes, we will not use Ice Coins as the Cash Shop currency, it will be something new we will make, which you acquire by Converting WP Energy (Purchased by your WarpPortal ID) into the Dragonica Cash Shop points for your Dragonica game account. Again we cannot honor the currency that THQ*ICE used, but we will honor the items that were purchased.
We will likely be adjusting the prices of many items in the Cash Shop, and we also will have a different value rate between your $ to Cash Shop points than you are used to. The ratio is planned to be better and more accessible for you players.

Q: The data that is being transferred over is going to be from when, so I can expect my character to be in a certain state.
A: Right now we do not know precisely the closing date or the Database image we will be getting (Sans the opted out accounts). It could be from after closure, or at some point before. We really don't want problems with players having an "End of the World party" only to find that they are missing the stuff they destroyed during that "party", please keep your game characters/items in a state that you would be happy to start playing with the next day. We may not have any ability to undo damage done by the user during the closing days of THQ*ICE Dragonica.

Q: What is the planned timeline (minus the closure date)?
A: Please keep in mind this is tentative as it will be changed based on how quickly we get the data, and how quickly we can get it merged.

  • Assume Closure date is day [X]
  • we hope to have the data merged by [X] +7
  • New WarpPortal Dragonica Servers opened and testing with the merged data [X] +14
  • Game re-launched and everyone able to bind the Dragonica accounts, register new Dragonica accounts and play! [X] +28days.
[Update 9/20]

We are planning to have you playing in September, but things can slow that down depending upon times to get Data and fixes.

Updated A: The time line that Heimdallr posted was originally our plans that were not totally confirmed with Barunson, but we were able to get some more details out and right now we are looking at 2-3 week from the 9th for us to open a testing phase, if our internal testing goes well, which we plan on it going well. Then our testing phases will probably span over at least a 2 week period. We should have a firmer time line to share with everyone around the 16th + or - a few days. (Updated 9/9/2010)

Update B: Internal testing is currently ongoing along with localization efforts, current tests of 4th classes as well as the My House system are coming along well(more details coming soon) . With new information and a brand new client slated for the early part of next week, we are hopeful to begin the OBT soon. Come the week of Sept. 27th, we will have more detailed information regarding the new client and when testing will begin. (Updated 9/20/2010)

More questions will be answered as they come up.
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#2 Kazra

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Posted 10 August 2010 - 11:51 AM

Will Vyvern and Dekard servers be merged? Or are they still separate?
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#3 ImDiene

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Posted 10 August 2010 - 11:55 AM

We never got the Drakos patch, which includes items that will not be available in the 4th class patch. Would it be possible to implement the Drakos patch for a while before immediately adding 4th classes? Or our version would never be able to properly obtain these items. :)

Edited by ImDiene, 10 August 2010 - 12:06 PM.

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#4 Yurai

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Posted 10 August 2010 - 11:58 AM

Will there be alternative methods of obtaining cash (ie. offerpal)? Also, 28 days seems like a lot to start playing again. Hopefully you guys can get it done sooner. :)
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#5 Hastur

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Posted 10 August 2010 - 12:00 PM

Good questions, we are currently in talks with Barunson about possible merging the two server into one. We are also working to get updates soon, including the Paris Strikes Back update which includes the 4th classes. More info will be available as we get closer to launch.

Well its a long process, acquiring new servers then getting the data for the game from Barunson, then getting player data from THQ*ICE. Once we have all that we have internal testing, before we can open up for beta and eventually launch. However we are working to try to get everything up and running as soon as possible.
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#6 Yurai

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Posted 10 August 2010 - 12:04 PM

Does that mean we'll be able to play with our transferred accounts during the testing phase after 14 days, just not able to bind to the Warp Portal account?
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#7 Taomang

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Posted 10 August 2010 - 12:08 PM

Thank you for your kind welcome.

I do have a few questions that i would like to ask.

1. THQ*ICE had 2 servers - Vyvern and Dekard. Will the data from those two servers be merged into one server or will they still be separate?

2. What will happen to the current guilds? Are they kept as they are now or will we need to make new ones?

3. I have read the Account Policy and there is nothing about multiple game accounts (apart from impersonation abuse). For instance, if i have 2 or more of the same game accounts will i be able to link them to my "main" account and is the legal?

4. About the Paris Strikes Back patch, containing the 4th jobs and other content, would it be possible to inform us in detail as you find out more information about it? Because of the late problems with THQ*ICE we haven't been able to get the newest patch, nor have we received any shred of information of what exactly will be implemented in our version of Dragonica. If you could share with us such information we would greately appreciate it, as we are very eager to continue our journey.
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#8 Hastur

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Posted 10 August 2010 - 12:09 PM

@ Yurai Likely the testing will be internal as we have to make sure the majority of the data sent to us was intact and no major issues stopping from launching. If testing goes well we will open it up for binding and external testing earlier then planned.

@ Taomang ,
1. They will be merged.
2. We will not know until we have the complete data, we'll keep you posted.
3. We have no problem with people having multiple account, its depends on the title. Likely all account that are already created will be able to be added to warpportal.com account, however new accounts maybe limited to just 1. Again this is all preliminary and subject to change.
4. Again when we have more data about updates and what will be available at launch once we get closer to the testing period.
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#9 Thuy

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Posted 10 August 2010 - 12:33 PM

@ Taomang ,
1. They will be merged.


What will happen with duplicate names?
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#10 Yurai

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Posted 10 August 2010 - 12:40 PM

What will happen with duplicate names?

And duplicate guild names? Vyvern is the original server so I'm assuming that Dekard users with duplicate names and guild names will have the option to rename them free of charge.
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#11 Hastur

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Posted 10 August 2010 - 12:43 PM

@thuy and Yurai, We will not know regarding duplicate names or guild names until we have the complete data for the merge, we'll keep you posted.
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#12 MuriiLonz

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Posted 10 August 2010 - 12:55 PM

We never got the Drakos patch, which includes items that will not be available in the 4th class patch. Would it be possible to implement the Drakos patch for a while before immediately adding 4th classes? Or our version would never be able to properly obtain these items. :)


stop followig me.
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#13 Kazra

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Posted 10 August 2010 - 12:55 PM

Ahhh is it possible to bind accounts to WarpPortal without having access to the e-mail? I made one of my accounts using 10minutemail and I can't access that email again x_x
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#14 to0n

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Posted 10 August 2010 - 12:58 PM

Will cash shop gifts not yet accepted be transferred as well?
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#15 Hastur

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Posted 10 August 2010 - 01:00 PM

@Kazra, The Warpportal support team will help you with all your account binding needs. Even if you forgot your email, i'm sure with enough data (name on accounts, email addy, character names/ levels) they will be able to verify you as owner and change the email for you.
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#16 Kazra

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Posted 10 August 2010 - 01:01 PM

Oooh okay thanks, so I guess I'll just wait till the binding process is setup, then worry about it?
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#17 Yurai

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Posted 10 August 2010 - 01:06 PM

Will our accounts need to be binded in order to access the game, or can we log onto the game with just the game account ID/password?
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#18 to0n

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Posted 10 August 2010 - 01:18 PM

Is it possible to reset Character cards when the new patch arrives?
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#19 xandiel

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Posted 10 August 2010 - 01:32 PM

im guessing we will have to download a new warpportal dragonica online client once game opens?
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#20 Nolanvoid

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Posted 10 August 2010 - 01:42 PM

@Kazra We're mainly waiting to see what we receive so that we have a basis to answer all the technical questions. Once we get the data, we'll be able to help bind your accounts and anyone else's accounts that may need assistance.
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#21 Taomang

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Posted 10 August 2010 - 01:43 PM

im guessing we will have to download a new warpportal dragonica online client once game opens?


you would have to download a new one anyway to avoid problems. when the gPot PSB came out you had to download a new client instead of autopatching it. dunno how it worked on Iah tho.
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#22 Yurai

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Posted 10 August 2010 - 03:15 PM

Oh right, when are the other sections of the Dragonica forum going to be implemented? It would be nice if we could start porting over some of the guides and such from our old forums. Also, what would it take to get a useful guide pinned?

Edited by Yurai, 10 August 2010 - 03:15 PM.

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#23 Loyalty1

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Posted 10 August 2010 - 03:16 PM

Just harass Hastur or Heim until they do! :)
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#24 Kimimaro

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Posted 10 August 2010 - 11:34 PM

Hey I got a question for ya. Are you guys going to cap the fps to 60?
Because only being able to play with 60 fps is horrible imo.
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#25 Bato

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Posted 11 August 2010 - 01:06 AM

well they're only publishing it.

All they can do is forward suggestions like this to Barunson.
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