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#1 Oda

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Posted 30 June 2012 - 05:36 AM

If you have received the following errors:

"Disconnected from server"
"Character info size error"
"Character already exists"
"...has encountered an error and must close"


The problem will be that you are not using the ClassicRO.exe client or that it isn't properly updated. Please do the following



1. Patch the normal Ragnarok Renewal Client.
2. Completely exit the Ragnarok Client
3. Goto the Ragnarok Folder and find ClassicRO.exe
4. Run ClassicRO.exe

Make sure that you run the clients as an admin (right click and select Run as Administrator)

If you have AVAST antivirus, this security program is known to have a compatibility issues with the most recent patch of the game.

Avast* real-time Behavior Shield prevents Ragexe.exe and clragexe.exe from executing cause it thinks they are a malware. Depending on your Avast ver, you can fix this problem by adding Ragexe.exe and clragexe.exe to the Trusted Process list under Behavior Shield Settings.

*Note this is for Avast Free Antivirus 7.0.


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#2 SenileSanity

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Posted 07 July 2012 - 11:41 PM

I get this message when i try to launch the game "Cannot init d3d OR grf file has problem." any help?
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#3 NoxiousOrchid

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Posted 08 July 2012 - 10:29 AM

Senile, are you using a virtualization? If so, some have issues with direct 3d, so they can't run RO. If that isn't the case, try to update your directx and see if that helps. If that also doesnt help, there is a chance that your .grf is corrupted and needs to be reinstalled.
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#4 adelaide221

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Posted 11 July 2012 - 02:25 PM

my client can't patch.. i got this message "failed to get 2011-4-21"data_gm.gpf.file" help plss..
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#5 Kageoni

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Posted 12 July 2012 - 12:06 PM

Ok having the same old school d3d error, now before being overloaded with the same solutions as always, they don't work.
Regular server runs on my system just fine, can log into Valk just fine.
I only get the error on Classic Loki, and I have removed RO and reinstalled, checked DxDiag all the goodies.
I am running it on a MAC Mini through Bootcamp.
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#6 Glenmorangie

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Posted 16 July 2012 - 03:09 PM

my client can't patch.. i got this message "failed to get 2011-4-21"data_gm.gpf.file" help plss..

Same problem, but with another file... 2012-5-15data_gm.gpf
Is there an opportunity to download already fully patched game client? Or download patches manually mb?

Edited by Glenmorangie, 18 July 2012 - 12:07 AM.

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#7 Carsmyr

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Posted 01 August 2012 - 11:31 PM

I get the d3d error when switching from PC-monitor to TV.
I just run the setup.exe now every time before starting the game after turning on my computer or switching monitors.
Hasn't appeared since.
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#8 aoscaosc

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Posted 15 August 2012 - 09:26 AM

i've patched the latest normal ragnarok , i try and i can log in to my valkyrie account. but when i exit and run ClassicRO.exe , it comes out a very small window showing a part of a sentence saying 'nditions may induce pr'. what should i do ?
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#9 Oda

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Posted 15 August 2012 - 09:39 AM

Please run the classic setup.exe as an admin and change the resolution that classic is set to, sounds like it's set too small.
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#10 Nesgio

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Posted 01 September 2012 - 10:21 AM

I got this error, please help! i have re-installed the game completly but it did not work and i run classic as admin from the ro folder


Module Name: C:\Program Files (x86)\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 03:40:23 2012


Exception Type: 0xc0000005

0xc5940b93
0xffffffff

eax: 0x039156b0 ebx: 0xffffffff
ecx: 0x00000916 edx: 0x02f00d90
esi: 0x00889ae8 edi: 0x00000001
ebp: 0x00000010 esp: 0x0018fbac

stack 0018fbac - 0018ffac
0018FBAC : FF FF FF FF E8 9A 88 00 06 02 00 00 C0 F3 90 03
0018FBBC : 01 00 00 00 70 B4 6A 00 71 86 62 00 F6 A0 80 00
0018FBCC : D0 34 63 00 EB 0B 94 C5 1E FD F7 75 E8 9A 88 00
0018FBDC : F0 FB 18 00 08 BD 76 00 00 00 00 00 E5 35 63 00
0018FBEC : CF 0B 94 C5 F0 FE 18 00 6E BD 76 00 00 00 00 00
0018FBFC : C5 36 63 00 00 00 00 00 38 72 74 00 33 0C 94 C5
0018FC0C : 70 88 8B 00 8E 2C F6 00 88 FF 18 00 00 00 00 00
0018FC1C : 01 00 00 00 00 00 3F 00 01 00 00 00 40 42 0F 00
0018FC2C : FE FF FF FF 9A 38 B4 77 00 00 00 00 FF 07 00 00
0018FC3C : E8 6F 3B 00 01 01 00 00 C4 00 3B 00 01 00 00 00
0018FC4C : E0 6F 3B 00 67 6F 6F 64 00 00 00 00 E8 6F 3B 00
0018FC5C : E8 6F 3B 00 04 00 00 00 0F 00 00 00 00 00 3B 00
0018FC6C : 00 00 3B 00 E8 6F 3B 09 BC FB 18 00 E8 AF 3B 00
0018FC7C : 4C FD 18 00 D5 71 B8 77 5A 4D 36 00 FE FF FF FF
0018FC8C : C3 3C B4 77 EE 3C B4 77 F8 03 00 00 00 04 00 00
0018FC9C : E2 6F 3B 00 E0 6F 3B 00 00 80 07 00 C8 00 EF 02

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

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#11 Oda

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Posted 01 September 2012 - 10:22 AM

When did you install the game, where did you download it from and have you had RO installed on your PC before?
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#12 Nesgio

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Posted 01 September 2012 - 10:34 AM

When did you install the game, where did you download it from and have you had RO installed on your PC before?


I installed it again a few minutes ago, I downloaded it from warpportal playragnarok.com; yes, i had it installed before but this is the first time i have gotten this error, it worked fine last night before loggin off.
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#13 Oda

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Posted 01 September 2012 - 10:43 AM

Ok, did you run ragnarok.exe first and let it patch? What kind of antivirus do you have? If the problems persist, I recommend sending Forum mod Inubashiri a PM.
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#14 Nesgio

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Posted 01 September 2012 - 11:52 AM

Yes i have patched it . and i have Avast antivirus
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#15 Oda

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Posted 01 September 2012 - 11:55 AM

Try this suggestion: Avast* real-time Behavior Shield prevents Ragexe.exe and clragexe.exe from executing cause it thinks they are a malware. Depending on your Avast ver, you can fix this problem by adding Ragexe.exe and clragexe.exe to the Trusted Process list under Behavior Shield Settings.

*Note this is for Avast Free Antivirus 7.0.
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#16 Nesgio

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Posted 01 September 2012 - 05:43 PM

thanks admin!!! it worked :)
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#17 Sandot

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Posted 10 September 2012 - 07:26 AM

when I try to create a char and log in valk or the other server the "Character info size error" appear.
I'm able to create a char and login only in classic RO.
I have updated all the client as indicated in your post but it seems doesn't work-
Please help :(
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#18 KillerSight

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Posted 24 October 2012 - 04:59 AM

When I m Installing the game i m not able to change the Location of the Full Installation
it only changes the location of 1,7 Gb of files n not the others
i want to change from C drive to F drive
bt it changes only the location of 1.7gb of files
can sme1 tell me how do i change the location of all the installation files?
I m using windows 7
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#19 SamNSam1

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Posted 18 November 2012 - 01:22 PM

I got the same error as NESGIO got. I have had my game installed on my computer for almost a year now. I do not have AVAST. Any suggestions???
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#20 WARRWOLF

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Posted 17 August 2013 - 04:14 AM

I just discovered that by going to file location of RO classic I pressed Setup_Classic, did it then clicked the ClassicRO inside the folder and it worked


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#21 budalord

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Posted 27 March 2014 - 08:08 AM

hellop please help after the day 26 march 2014 everytime i pick a character in ragnarok classic i always get disconnected. sometimes i were able toplay ragnarok for just 5 mintutes and again i get disconnected....  i didnt have this problem until 26 of march  

 


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#22 marceladi

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Posted 13 April 2014 - 05:31 PM

please help!!
 
i have gravity error, only one my character, my crusader, others is fine..
often when i login my crusader, i got gravity error..
 
please admin, what can i do?
 
 
 
Module Name: G:\Ragnarok Online\clragexe.exe
Time Stamp: 0x50c1d3a2 - Fri Dec 07 18:31:46 2012
 
 
Exception Type: 0xe06d7363
 
0x7c81eb33 kernel32.dll
0x7857dbf9 MSVCR90.dll
0x78583b9d MSVCR90.dll
0x00441b87 clragexe.exe
 
eax: 0x0012f178 ebx: 0x00007000
ecx: 0x00000000 edx: 0x785bbad0
esi: 0x0012f200 edi: 0x08605b38
ebp: 0x0012f1c8 esp: 0x0012f174
 
stack 0012f174 - 0012f574
0012F174 : 64 C1 5B 78 63 73 6D E0 01 00 00 00 00 00 00 00 
0012F184 : 33 EB 81 7C 03 00 00 00 20 05 93 19 10 F2 12 00 
0012F194 : 94 D2 5A 78 04 9A 37 01 04 9A 37 01 C0 F1 12 00 
0012F1A4 : 15 CA 58 78 78 41 F4 D6 E7 1F 99 AF 2B 2E 54 78 
0012F1B4 : D0 BA 5B 78 F8 F1 12 00 E7 21 54 78 08 00 00 00 
0012F1C4 : 15 CB 58 78 00 F2 12 00 F9 DB 57 78 63 73 6D E0 
0012F1D4 : 01 00 00 00 03 00 00 00 F4 F1 12 00 63 73 6D E0 
0012F1E4 : 01 00 00 00 00 00 00 00 00 00 00 00 03 00 00 00 
0012F1F4 : 20 05 93 19 10 F2 12 00 94 D2 5A 78 1C F2 12 00 
0012F204 : 9D 3B 58 78 10 F2 12 00 94 D2 5A 78 10 2A 52 78 
0012F214 : 04 1E 52 78 00 00 00 00 A7 E2 00 00 87 1B 44 00 
0012F224 : 00 10 29 63 38 5B 60 08 C8 36 60 08 02 00 00 00 
0012F234 : 50 24 60 08 D5 38 44 00 38 5B 60 08 A7 E2 00 00 
0012F244 : 00 70 00 00 7C 49 4E 17 B8 2D 86 00 50 24 60 08 
0012F254 : 38 00 00 00 0E 00 00 00 00 88 91 7C A7 E2 00 70 
0012F264 : 03 00 00 00 00 00 00 00 53 50 01 02 5E 00 90 7C 
 
Launch Info 
0000 0000 0000 0000 0000 0000 0000 0000 
0000 0000 0000 0000 0000 0000 0000 0000 
0000 0000 0000 0000 0000 0000 0000 0000 
0000 0000 0000 0000 0000 0000 0000 0000 
 
Job : Crusader
 

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#23 AlmrOfAtlas

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Posted 13 April 2014 - 06:54 PM

i3d6pDN.gif


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#24 Ezual

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Posted 18 May 2014 - 09:34 PM

PLZ help i start my game but when it loads up it will say the user id dosn't exist


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#25 ShinPhobos

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Posted 04 May 2015 - 09:21 PM

Just reinstalled RO.  Renewal works fine. Classic I can log in, see my characters, select a character, and then get taken to a spash screen and loading bar.  Bar loads to 100%, I hear birds chirp once and... it just hangs there.

Win 8, already put things in compatibility mode, already added RO to antivirus exlusion lists.  Any ideas?


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