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White screen?


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#1 AyukiHolmes

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Posted 23 August 2012 - 09:15 PM

After updating the patch (which was the longest patch ever), when I tried to open RO I got a large white screen that I believe it's basically frozen. I can't even take a screen shot of the white screen, but I don't know what happened. It has been working prior to me being kicked out and updating the patches as such, but this shouldn't be happening. What's going on?
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#2 zr0rieu

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Posted 24 August 2012 - 01:52 AM

It sounds like your RO client is crashing due to some reason. Can you tell us what operating system and anti-virus software you are using?
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#3 AyukiHolmes

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Posted 24 August 2012 - 06:47 PM

OS: Windows 7 HomePreninum
Anti-Virus: McAfree (but it's not even updated that often, so I doubt it's the AV that is causing it, or it should have blocked the previous patches as well)

Note: Two system restores later, and I'm able to get back in, in spite of its lag. I also noted that the "Critical Windows Updates" are partly causing the problem as well. Perhaps there's a way that you guys can bypass that? o.o
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#4 AyukiHolmes

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Posted 24 August 2012 - 07:04 PM

And another note is that as soon as I get DCed, I wasn't able to log back in.
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