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Requiem Points Issue


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#1 wino08

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Posted 13 September 2012 - 12:35 AM

After I purchased facebook credits, I converted it to Requiem points but what happen is facebook charged me with my facebook credits and when I open my account in requiem i did not received any item mall points.
I purchased 500 RQ points using 50 FB credits , and premium using 80 FB credits... I already check my item mall points and i still 0 balance..
Please help with my concern.. I hope for your quick response please.. tnx !
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#2 PrincessBadong

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Posted 01 September 2014 - 08:51 PM

After I purchased facebook credits, I converted it to Requiem points but what happen is facebook charged me with my facebook credits and when I open my account in requiem i did not received any item mall points.
I purchased 500 RQ points using 50 FB credits , and premium using 80 FB credits... I already check my item mall points and i still 0 balance..
Please help with my concern.. I hope for your quick response please.. tnx !

 

I am having issues as well in converting Facebook points to IM Points. :sob:


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#3 ShazamO

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Posted 02 September 2014 - 08:42 AM

We are currently looking into the Facebook Credits issue. 

 

Either it's on our billing team or Facebook's end. We will update you when we get more information.


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