Requiem Points Issue
#1
Posted 13 September 2012 - 12:35 AM
I purchased 500 RQ points using 50 FB credits , and premium using 80 FB credits... I already check my item mall points and i still 0 balance..
Please help with my concern.. I hope for your quick response please.. tnx !
#2
Posted 01 September 2014 - 08:51 PM
After I purchased facebook credits, I converted it to Requiem points but what happen is facebook charged me with my facebook credits and when I open my account in requiem i did not received any item mall points.
I purchased 500 RQ points using 50 FB credits , and premium using 80 FB credits... I already check my item mall points and i still 0 balance..
Please help with my concern.. I hope for your quick response please.. tnx !
I am having issues as well in converting Facebook points to IM Points.
#3
Posted 02 September 2014 - 08:42 AM
We are currently looking into the Facebook Credits issue.
Either it's on our billing team or Facebook's end. We will update you when we get more information.
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