33 replies to this topic

[xXMiakodaXx]

I've been gone for many months and so I wasn't surprised something went wonky when I tried to start up iRO. I went ahead and re-installed the whole game and let it patch through. I have run compatibility for iRO and set it to administrator, allowed it through my firewalls and antivirus-even tried shutting them off while playing, and I have also gotten a copy of someone else's ragexe.exe and replaced mine with it...not of this has worked. Please, if anyone has any idea how to fix this then tell me. It's driving me crazy.

I, naturally, am operating with Windows Vista.

This messages occurs after the client has patched. The game will not open, this message is all that appears when I try.

Edited by xXMiakodaXx, 04 October 2012 - 06:58 PM.

[VolunteerMod09]

If there's code of error,paste it here. that might help a bit. Or a screenshot.

[xXMiakodaXx]

When starting Ragnarok I get a Microsoft message stating that ragexe.exe has stopped working.
But when I try to patch and start Classis I get a Gravity Error Handler message:


Module Name: C:\Program Files\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 02:40:23 2012


Exception Type: 0xc0000005

0x30c67d48

eax: 0x05fc3700 ebx: 0xffffffff
ecx: 0x00000916 edx: 0x03360d80
esi: 0x00889ae8 edi: 0x00000001
ebp: 0x00000010 esp: 0x0012fbac

stack 0012fbac - 0012ffac
0012FBAC : FF FF FF FF E8 9A 88 00 06 02 00 00 70 DC FB 05
0012FBBC : 01 00 00 00 70 B4 6A 00 71 86 62 00 F6 A0 80 00
0012FBCC : D0 34 63 00 3E 7D C6 30 81 D6 59 76 E8 9A 88 00
0012FBDC : F0 FB 12 00 08 BD 76 00 00 00 00 00 E5 35 63 00
0012FBEC : 1A 7D C6 30 F0 FE 12 00 6E BD 76 00 00 00 00 00
0012FBFC : C5 36 63 00 00 00 00 00 38 72 74 00 E6 7A C6 30
0012FC0C : 70 88 8B 00 40 1F CF 00 88 FF 12 00 00 00 00 00
0012FC1C : 01 00 00 00 00 00 3F 00 01 00 00 00 40 42 0F 00
0012FC2C : 78 25 BF 05 FE FF FF FF A2 73 D8 77 01 01 00 00
0012FC3C : 00 00 00 00 02 00 00 02 48 1C 36 03 01 9C 29 01
0012FC4C : 00 10 00 00 67 6F 6F 64 00 07 00 00 01 01 00 00
0012FC5C : C4 00 29 01 04 00 00 00 0F 00 00 00 E8 6F 29 01
0012FC6C : 08 00 00 00 02 00 80 00 E8 6F 29 01 E8 AF 29 01
0012FC7C : E7 6F 29 01 E2 6F 29 01 00 00 00 00 E3 6F 29 01
0012FC8C : 00 00 29 00 00 00 29 01 C8 FC 12 09 D8 FB 12 00
0012FC9C : 06 00 00 00 C0 75 29 01 00 00 29 01 98 25 BF 05

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice

I can also provide the screenshots if still needed.

[RennaSaintsworth]

Are you using Avast antivirus or which?

[xXMiakodaXx]

I am using Comodo, not Avast.

[xXMiakodaXx]

I've been working at this for hours now, on and off, and I really want to play but this is starting to get crazy. Does anyone know how to fix this one?

[RennaSaintsworth]

Has you patched both Ragnarok.Exe and ClassicRO.exe?

[xXMiakodaXx]

Yes, as I said, with Ragnarok I get the Microsoft Windows message that ragexe.exe has stopped working, and with ClassicRO I get a Gravity Error Handler message and the code it gave me is listed above.

[GuardianTK]

You also have to make sure you run the Renewal patcher. From there you run the Classic patcher after the Renewal patcher has finished before patching with the Renewal patcher one last time.

[xXMiakodaXx]

There is no specific patcher listed as "Renewal" in my Gravity folder, just Ragnarok and ClassicRO. I just assume they changed it so it wasn't listed as Renewal anymore.

[xXMiakodaXx]

I have run all patchers available to me multiple times. :c I am not sure what I am doing wrong but it has to be something. I admit I'm getting very frustrated.

[GuardianTK]

Patch the "Ragnarok" first before patching using "Classic." Then patch "Ragnarok" again. Patching them in that sequence has worked for other users.

[xXMiakodaXx]

It took a few seconds longer, but the ragexe.exe message still appeared. No sign of the game window at all.

[GuardianTK]

You made sure that you're running each type of patcher as Admin by right-clicking them and doing "Run as Administrator," right?

Or you could try Azzy's approach and move the entire folder out of your Program Files and start patching after that. See if that helps if the above suggestion doesn't help.

[xXMiakodaXx]

I made sure I was, and tried moving the entire folder. No luck.
I don't want to but do you think I should wipe everything out and try installing one more time?

[RennaSaintsworth]

Btw, what version of Ragnarok installer you using?

[xXMiakodaXx]

The one from the sight, I just downloaded it last night.

[GuardianTK]

Actually I forgot to ask this, but when you said you deleted the old client and started reinstalling the new one, did you make sure you deleted all the content in your old RO folder? Patches and such might still be there even after you've uninstalled RO. So you'd literally have to go back there and delete the patch file(s) before reinstalling.

[RennaSaintsworth]

I assume you using Ragnarok version 14.1 installer. That's the latest one so far. Make sure you disable antivirus first before installing and try to install RO other than Program File. Make sure you try to install and run patcher as Admin too.

[xXMiakodaXx]

I believe so but there's always the chance I did not. How would I go about knowing what to delete?

[RennaSaintsworth]

Make sure there's no trace of any files left in RO folder.

[xXMiakodaXx]

Worth a try. Doing it again and we'll see what happens. -crosses fingers-

[DrAzzy]

Inubashiri suggests that this is likely a misconfigured antivirus.

For testing, disable Comodo antivirus, and see if that fixes it.
Then, if that fixes it, turn it back on, and add an exception for the RO directory - don't run without virus protection.
If that doesn't change anything, turn it back on.

[WizzHunter]

i have same same problem i guess, tried everything here :'(

i don't want to steal this treat but here is my error code

Module Name: C:\Program Files (x86)\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 09:40:23 2012


Exception Type: 0xc0000005

0xffffffff
0x008120b8 clragexe.exe
0x73722e6e

eax: 0x008120b8 ebx: 0xffffffff
ecx: 0x008120b8 edx: 0x00000000
esi: 0x03b44858 edi: 0x008120b8
ebp: 0x00812090 esp: 0x0018fba0

stack 0018fba0 - 0018ffa0
0018FBA0 : B8 20 81 00 58 48 B4 03 00 00 00 00 00 00 00 00
0018FBB0 : 58 48 B4 03 12 02 00 00 6F 3B 95 00 46 BB 9A 00
0018FBC0 : 20 6F 93 00 DF 29 6E 00 58 48 B4 03 3E D4 6D 00
0018FBD0 : 00 00 00 00 88 20 81 00 C0 EF 51 00 84 89 8B 1F
0018FBE0 : 01 00 00 00 01 00 00 00 FF FF FF FF FF FF FF FF
0018FBF0 : F0 FE 18 00 B6 3A 76 00 FF FF FF FF 9F 73 74 00
0018FC00 : 58 48 B4 03 58 EC 7B 00 68 8E 8B 1F 70 88 8B 00
0018FC10 : CE 32 C5 00 88 FF 18 00 00 00 00 00 01 00 00 00
0018FC20 : 00 00 3F 00 01 00 00 00 40 42 0F 00 FE FF FF FF
0018FC30 : 0A 30 F5 76 02 2C F5 76 00 00 00 00 E8 6F C1 00
0018FC40 : 00 08 00 00 A8 A1 C1 00 01 10 00 00 E0 6F C1 00
0018FC50 : 67 6F 6F 64 00 31 F6 76 00 00 C1 00 02 00 00 00
0018FC60 : 04 00 00 00 0F 00 00 00 00 00 C1 00 00 10 00 00
0018FC70 : E8 6F C1 00 00 00 C1 00 E8 AF C1 00 00 00 00 00
0018FC80 : E8 AF C1 00 A8 FC 18 00 62 B4 F5 76 E8 AF C1 00
0018FC90 : E0 AF C1 00 00 00 C1 00 E5 B3 F5 76 E8 7F C1 00

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice

[xXMiakodaXx]

At least we're not alone in our misery. :c
I re-installed again last night and tried it all again...no go. Nothing worked.

Edited by xXMiakodaXx, 05 October 2012 - 11:58 AM.