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failed to connect to patch server


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#1 roselle27

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Posted 08 October 2012 - 02:34 PM

I can't start the game. It always says failed to connect to patch server. I already tried running as admin but still nothing. I read on the internet that maybe the problem's my router? Like it's blocking ragnarok from connecting. If so, how do i fix it? There are times that i can connect and login. :sob: can someone help? Thanks!
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#2 DrAzzy

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Posted 08 October 2012 - 05:20 PM

So it sometimes works, and other times the patcher gives failed to connect to server?

Funny, this has been happening to me recently.
Try this (when you know it's failing) - Open a command window

Start -> Run, type 'cmd' (without the ' marks) and press enter
-or-
Start, type 'cmd' in the search box and press enter

Then type:
ping ropatch1.gravityus.com

When I try this, when it's failing, I'm told it cannot find host, which represents a DNS error. Is this what's happening to you?

I don't know what's been causing it, but in the past 2 weeks, I've been intermittently unable to resolve specific warpportal related sites.
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#3 Trixdee

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Posted 08 October 2012 - 05:32 PM

Azzy,

I am having the same problem and when I did ping ropatch1.gravityus.com it said could not find host. Is something wrong on gravity's end?
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#4 DrAzzy

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Posted 08 October 2012 - 08:38 PM

Azzy,

I am having the same problem and when I did ping ropatch1.gravityus.com it said could not find host. Is something wrong on gravity's end?

Ah, you too?

Yeah - I don't know if it's something on gravity's end per se, or some DNS failure somewhere up the chain - but it's gotta be related to gravity at some level, since it only effects resolving their domain names.

Adding this to your hosts file will fix it - but when they change the IP address in the future, this will prevent you from accessing the patch server :-/
128.241.93.38 ropatch1.gravityus.com

I just ticketed into WP support to alert them to this issue (now that it's clear it's not unique to me)


The whole domain name resolution system is a real dog's breakfast. It's relied upon very heavily, yet it's appallingly unreliable, and fixes when it encounters problems are all adhoc and incomplete. For example, why the hell, when looking up a hostname we've looked up hundreds of times in the past, using a notoriously unreliably method, and it has always pointed at the same IP - when the resolution fails, does windows not try the old IP?
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#5 Kuroiineko

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Posted 09 October 2012 - 04:17 AM

same problem here for last couple of days.
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#6 Lynex

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Posted 09 October 2012 - 05:14 AM

Open your Start Menu, type in CMD. Wait for the Command Prompt shortcut to pop up at the top.

Right Click and select "Run as Administrator"

After it opens type the following:
ipconfig /flushdns


See how that does for you afterwards.
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#7 roselle27

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Posted 09 October 2012 - 05:14 AM

yeah. i got the same thing. it said it could not find the host. Last night, i tried patching for hours but everytime i start the client, it says failed to connect to patch server. then after a couple of hours of waiting and trying, the client patched fine. This morning, i tried playing and got the failed to connect error again. I really thought that it was just me since i couldn't find any posts on forums about this one. I did everything from changing my firewall settings to resetting my router and that didn't do the trick -_-"

Thanks DrAzzy!
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#8 roselle27

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Posted 09 October 2012 - 05:20 AM

Lynex,

when i did the ipconfig/flushdns, it gave me 'the requested operation requires elevation'. what does that mean?
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#9 Viri

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Posted 09 October 2012 - 05:23 AM

I have to open RO/refresh the page here 10x sometimes to get it to load/see the patcher. Very odd.
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#10 roselle27

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Posted 09 October 2012 - 07:01 AM

T_____T

Posted Image

now im getting this:
Posted Image

Edited by roselle27, 09 October 2012 - 07:26 AM.

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#11 Lynex

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Posted 09 October 2012 - 07:48 AM

Lynex,

when i did the ipconfig/flushdns, it gave me 'the requested operation requires elevation'. what does that mean?


Did you open up the command prompt as administrator? It shouldn't give you any problems if you did.
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#12 roselle27

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Posted 09 October 2012 - 08:13 AM

Did you open up the command prompt as administrator? It shouldn't give you any problems if you did.


oh okay. So i ran as admin and i got:

"Windows IP Configuration

Successfully flushed the DNS Resolver Cache."

patcher still doesn't work :/ what's funny tho is that my brother who's playing on the mac can run the client and get in the game just fine.
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#13 Viri

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Posted 09 October 2012 - 08:35 AM

Just open it like 20x until one connects.
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#14 roselle27

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Posted 09 October 2012 - 08:59 AM

Just open it like 20x until one connects.


i tried that then i get this error on the first one i open:

Posted Image

and the other clients dont have any text on them at all
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#15 xFireize

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Posted 09 October 2012 - 09:29 AM

Been having this issue since last week. I never bothered to report. :S

Same issue with the wp forums and support site.
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#16 Lynex

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Posted 09 October 2012 - 09:58 AM

I'm beginning to wonder if people have some sort of proxy installed and don't know it. (Viruses/Malware)

I'll have to put something together so people can check for sure.

Edit:

Humor me for a moment. Find out if your version of Windows is 32-Bit or 64-Bit.

If its 32-Bit Click Here

If its 64-Bit Click Here

Download and run the program. You'll get a prompt after starting it asking if you'd like to install the software or just run it once to do a system scan. Select the One-Time run option.

There is no need to do any of the registration on the bottom half of the screen. Click Next, and let it scan (it can take a while, or no time at all).

(If it finds a proxy or a rootkit/bootkit it will put that at the top of the list.)

After the scan is done, if it has found any Malware/Viruses/Whatever it will allow you to clear all of the crap up if you register the program (which can be done via a free 30 day trial within the software). Click next and it will take you to the registration page where you can select to have it do a 30 Day Evaluation.

After you have done that, it will start working its way through all of the found problems and prompt you to restart afterwards if anything really nasty was found.

After the reboot, see if your problem persists.

The worst that can happen is that it doesn't fix your problem, but gets rid of some nasty -_- that has been hiding on your computer for a while.

The best that can happen is that it gets rid of all of the -_- on your system and fixes your problem at the same time.

Edited by Lynex, 09 October 2012 - 10:40 AM.

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#17 roselle27

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Posted 09 October 2012 - 10:31 AM

is it possible that maybe our IPs are on Gravity's blocked list or something like that? coz i've read in some discussions that Gravity block certain IPs because of hackers and stuff :/
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#18 scrunch3y

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Posted 09 October 2012 - 11:18 AM

Start Menu --> Search --> type in "run", should be the first on the list

Posted Image

Type in the directory your game folder is located. Mine is in d: but yours could be in c:

I think for most people it would be c:\program files\Gravity\ragexe.exe 1rag1

Click OK and it should bypass the patch.
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#19 rivermans

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Posted 09 October 2012 - 01:07 PM

Is this ever going to be fixed? As its been happening for 2 weeks and still not resolved
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#20 gingaspace

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Posted 09 October 2012 - 02:43 PM

I seem to have the same problem connecting with the patch client, but when I switch over to our (-_-ty) apartment's public internet, it actually connects fine. I have to switch back and forth, but my sub for the apartment internet is running out and I would hate to pay an extra 10 dollars to just play because of some sort of mistake that's not even from my end.

I wanted to try and switch our primary network to WPA but that won't work, so I'm not sure what I can do to even try to fix this problem. My other friends doesn't seem to have this problem at all though.
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#21 roselle27

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Posted 09 October 2012 - 03:23 PM

so i sent a ticket to Gravity and they told me to do a tracert and send it to my ISP. i dont even think this problem is with my ISP because a lot of people are experiencing this too. -_-
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#22 Tenmuki

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Posted 09 October 2012 - 03:31 PM

hmmm didn't get this till today... managed to get on earlier and now I can't :o
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#23 Lynex

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Posted 09 October 2012 - 03:37 PM

so i sent a ticket to Gravity and they told me to do a tracert and send it to my ISP. i dont even think this problem is with my ISP because a lot of people are experiencing this too. -_-


Did you do a tracert?
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#24 aerewings

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Posted 09 October 2012 - 03:37 PM

Also experiencing this =/
I use ESET security and comcast.. anyone else? We have to have something in common I should guess... ;-;
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#25 Tenmuki

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Posted 09 October 2012 - 03:40 PM

i have comcast o.O
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