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WP stole my money!


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#1 tOazt

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Posted 26 October 2012 - 04:50 PM

I purchased WPE 3 hours ago using UltimatePay and haven't received my WPE. My account got charged and now the support page is down? What the heck is going on. This will be the last time I buy WPE once I finally get my 5k points. Get your act together and give me my points!
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#2 Corvus

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Posted 26 October 2012 - 04:58 PM

Ultimate pay transactions can sometimes take a few hours to clear between their systems and ours. Once the support page comes back up (should be within the next 30 minutes) submit a ticket and we can take a look at what happened.

I know that situations like this are frustrating, especially since it involves money, but we will get this solved for you. You will get your points, as we have no reason to want to keep you from getting points and enjoying your game experience.
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